This profile has been claimed by the business owner or representative.
14612 Valley Center Drive, Victorville, CA, 92395, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Everyone was so rude. No customer service everyone made us feel like we were birthing them. We made an appointment and she showed up an hour later. Don't waste your time and just go to Toyota Redlands that is where we ended up getting our car.
I ended up not getting my car serviced due to the estimated wait time. I had an appointment to get my tires rotated and they said it would take two hours or more to do just that.
Very. Busy and took 3 hours for a oil change
Poor the never found the electric problem on my sienna,the only replace a fuse on the Toyota on I still have the same problem keep burning my fuse 7.5
Didn't do a service but reported it to carfax
There was no master mechanic on duty on Sunday, which was the excuse given for not servicing my vehicle. I had to drive over 120 miles back to my destination, worried the entire time about breaking down. This is unacceptable, and I do not recommend this dealership.
Terrible experience, came in for oil change and tire rotation. oil wasn't topped off and tires weren't changed, they told me I needed front brakes and had 3mm pad left. I had replaced the brakes a week ago. My tires weren't even rotated. The only way I notice was because I had a scuff mark in the rear that I had notice when dropping off vehicle.
Did not change my windshield wipers when they stated so, they previously scratched up my vehicle with their rings.
Tried stating my air filter was dirty. I changed it about a month ago. The filter they send a photo of is not even the filter I had in the car. They showed a dirty OEM filter, I have an STP filter in the car. Same with cabin filter. They showed a regular cabin filter that was dirty, the one I have in the car is a carbon layer cabin filter. Asked for photos of what they send again since the system won't show me and got zero response. Been constant issues with service here. Catching them in lies. It's time to take my vehicle e... read more
Valley Hi Toyota has a 4.5 star rating with 3,874 reviews.
Valley Hi Toyota is closed now. It will open tomorrow at 9:00 a.m.