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Valley Pointe Nursing & Rehabilitation Center

4.0

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20090 Stanton Ave, Castro Valley, CA, 94546, United States

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4.0106 reviews
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Laycee F.'s profile image
Laycee F. 
rating
4 days ago

My dad was admitted to Valley Pointe nursing couple of weeks ago and stayed for a week while he regained his strength to walk again. The best part of this facility is the people working here! Everyone is truly caring from nurses, social workers, pharmacists, admission, doctors and more. This was my first experience with a skilled nursing facility, I was impressed with how much they do for the patients to keep them taken care of, fed well, entertained and on the way to fast recovery. My dad himself has expressed his gratit... read more

Barbara C.'s profile image
Barbara C. 
rating
6 months ago

My mom was admitted for skilled nursing care at this facility on June 30, 2025. At the age of 100, she was treated with excellent care! She had physical therapy, played bingo 3 times a week and worked at least 2 crossword puzzles each day. While everyone was caring, a special shoutout goes to JoAnn and Evar! The director of activities was especially nice as well. While no one wants to see their loved one go into a facility, sometimes there is no other alternative. If the need arises, I highly recommend Valley Pointe SNF.... read more

Paul M.'s profile image
Paul M. 
rating
9 months ago

Thank you so much valley point! The staff is so wonderful and they took great care of my mother. The facility is always clean and the staff go above and beyond. 

Ron C.'s profile image
Ron C. 
rating
a year ago

I would like to recommend a five(5) Star evaluation for the entire Nursing Staff for their professional skills and service to their patients. They are to be commended for their loving care and medical expertise with compassion to each of their patients. Their team work and training is highly exceptional,and commendable. My special thanks to JJ,Jacquie,Denisha,Jason, Anastasia,Megan,Nick the PA,Joan the Social Worker,Shane Nursing Manager, all deserve a Five(5) rating and evaluation for their professional skills and service ... read more

Business response:

Ronald, thank you so much for your review and your kind words about our staff. We all make mistakes and say things that we later regret. Not all of us will go out of their way to publicly admit when we’re wrong and apologize. I commend and thank you for doing so. I will share this with Desiree and ensure that she receives the kudos that she deserves. 

Wendy I.'s profile image
Wendy I. 
rating
a year ago

This is such a nice place! They keep everything sooo clean and all of the nurses are sooo nice! And the social worker Joan really went above and beyond! She made sure my mom had all of the equipment she needed when my mom gets home and arranged for the ambulance to pick her up and drop her off at home in her bed. She informed me well ahead of time about the date of possible discharge. She was always nice and cordial. I just can't say enough about her! And the place is so nice that I met one of the residents who has liv... read more

Business response:

Thank you for your wonderful review. We work so hard to provide individualized care for each of our patients and I’m happy that we reached that goal with your mother. It’s wonderful to see her progress in achieving her goals. 

Alan R.'s profile image
Alan R. 
rating
a year ago

I would like to express my sincere appreciation to the entire Valley Pointe team for their care and treatment of Mom during her three plus month stay in your facility. We were both constantly impressed with how the staff performed their demanding duties in a tireless, professional manner despite the hectic environment typical of an institutional medical facility. We would like to express a special appreciation to the following staff members for their extra degree of compassion, attentiveness and friendliness. Those people... read more

Business response:

Alan, thank you so much for your kind words and recognition of our hard working and caring team. You were here almost every day of your mother’s stay and she’s lucky to have you so involved and looking after her. We wish you both great health and happiness. 

Jadezl B.'s profile image
Jadezl B. 
rating
a year ago

Valley Pointe is a wonderful facility with a team that cares greatly for its patients. I have been working at VP for almost a year now and I have seen firsthand just how hardworking the staff are and how much they support the patients on their road to recovery. It's very fulfilling to see our patients go back into their community better than they were when they came into our facility. The staff really care about the patients and providing the best care, whether in nursing, ADL or therapy, for them. On top of that, the faci... read more

Gabrielle H.'s profile image
Gabrielle H. 
rating
a year ago

I would like to express my heartfelt gratitude to all of the valley pointe staff and facility. The dedication and care towards their patients and residents exceeds any expectations. To all the staff, your consideration, compassion and your love and understanding will forever be admirable. 

Johanna ..'s profile image
Johanna .. 
rating
2 years ago

I appreciate Joanne's (social worker) guidance and help during my mother-in-law's stay at Valley Pointe. She kept us informed and efficiently helped with the necessary transfer forms. The care provided was very good and the facilities are super clean. 

Frequently asked questions about Valley Pointe Nursing & Rehabilitation Center

How is Valley Pointe Nursing & Rehabilitation Center rated?

Valley Pointe Nursing & Rehabilitation Center has a 4 star rating with 106 reviews. 

When is Valley Pointe Nursing & Rehabilitation Center open?

Valley Pointe Nursing & Rehabilitation Center is open now. It is open 24/7.