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20090 Stanton Ave, Castro Valley, CA, 94546, United States
Get directionsHello, my name is Frank. I was looking for a place for my father and I found this facility on Google. I did some research on Valley Pointe Nursing & Rehab Center through social media, networking, etc. By doing so, I found that one of the staff members had posted pictures of residents that are currently at this facility. Her name is Mandy Tseng, and I believe she is the activity assistant (seeing her name tag in one of the pictures). I found these pictures on her social media. If you don't believe me yourself, this is her tw... read more
Valley Pointe had been around for a long time. It had been under new owners and staff for approximatelly the last 6 months. Valley Point staff no longer has the empathy, compassion it with previous owners. The staff is not appoachable they always to busy to completely answer questions about my parent. Hope they will get better. Looking into moving my parent.
The facility is clean and has no odors. The staff is distant and not friendly to patients or family membr who come to visit. Very unappoachable. Have tried to talk to the administrator with no luck. My family and never see the admnistrator socialize with the patients.
Valley Pointe Nursing & Rehabilitation Center has a 4 star rating with 106 reviews.
Valley Pointe Nursing & Rehabilitation Center is open now. It is open 24/7.