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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My car was in the collision department for repair and Carfax sent me a notice I needed my tires rotated! Service Department had that done after Collision Department finished and I did not have to return later to complete this service..saved me time!
Business response:
We're thrilled to hear about your positive experience with both our Collision and Service Departments. It's wonderful that we were able to coordinate the tire rotation along with your collision repair, saving you a separate trip. We understand how valuable your time is, and we always aim to provide efficient and comprehensive service. Thank you for sharing this feedback - it's great to know our departments worked together seamlessly to meet your needs. We appreciate your business and look forward to serving you again in the ... read more
They were very courteous and explained everything they were doing and why.
Business response:
Thank you so much for your kind words! We really appreciate you taking the time to share your positive experience. We're glad to hear that you found our team courteous and that we were able to clearly explain the services we provided. Providing excellent customer service and ensuring our clients understand the process is always our top priority. We value your business!
Great People, Great Service!
Business response:
Thank you for your enthusiastic endorsement! We're thrilled to hear that our team and service met and exceeded your expectations. Our goal is always to provide an exceptional customer experience with friendly, professional staff and top-quality service. We appreciate you taking a moment to share your positive feedback and look forward to continuing to serve you with the same level of dedication and care.
No issues with the service here
Business response:
Thank you for sharing your experience with us. We're pleased to hear that your service visit went smoothly and that you encountered no issues. Our team works hard to provide reliable, hassle-free service, and we're glad we met your expectations. We appreciate your feedback and look forward to continuing to serve you
It took a little longer to get it fixed but I understand the part needed was out of stock ! Runs great
Business response:
Thank you for your understanding and patience! We're glad to hear your vehicle is running great now. Sometimes delays can happen when parts are out of stock, but we're committed to ensuring the repair is done right. We appreciate your trust in us and look forward to assisting you in the future!
The team at Van always does a great job for us.
Business response:
Thank you for your kind words! We're thrilled to hear that the team at Van Cadillac consistently provides great service. Your support means a lot to us, and we look forward to continuing to meet your expectations in the future!
Scott and your mechanic engineers were outstanding, thank you!
Business response:
Thank you for the wonderful review! We're thrilled to hear that Scott, and our mechanic engineers provided outstanding service. We truly appreciate your kind words and are grateful for your trust in us. We look forward to serving you again soon!
The service crew got us in and out within a decent amount of time. Fixed the issue with the vans battery. Thank you for getting us back on the road!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our service crew was able to get you in and out efficiently and that they resolved the issue with your van's battery. Your satisfaction is our priority, and it's great to know you're back on the road. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Scotf Blankenship is the advisor that you want to see to assist with all of your vehicle's needs in service! Van Cherolet always takes care of vehicle!
Business response:
Thank you for your positive review! We're glad to hear that Scott provided the assistance you needed and that your vehicle was well taken care of. At Van Chevrolet, we strive to ensure our customers have a great experience, and your feedback reinforces our commitment to quality service. We look forward to helping you with all your vehicle needs in the future!
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.