This profile has been claimed by the business owner or representative.
Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Always great service and communication.
Business response:
Thank you for recognizing our excellent service and communication! Your feedback means everything to us at Van Cadillac of Kansas City and motivates our team to continue delivering quality service.
My representative Jon was very helpful, patient, caring and looked out for my best interest concerning my car needs. I appreciate his kindness and help!
Business response:
Thank you for sharing your wonderful experience! We're delighted that Jon provided the helpful, patient, and caring service you deserved. Your feedback about feeling genuinely looked after means so much to us. We appreciate you taking the time to share this positive experience!
Great customer service and quality work
Business response:
Thank you for your positive feedback! We're delighted you experienced great customer service and quality work. Your trust means everything to us, and we look forward to continuing to serve you with the same dedication.
fast to diagnose my trouble and quick to repair it.
Business response:
Thank you for the positive feedback! We're glad we could quickly diagnose and repair your vehicle. Your experience reflects our commitment to prompt, reliable service, and we look forward to serving your automotive needs again.
John, my service tech was great. Answered all of my questions and got me in and out in a very timely manner.
Business response:
Thank you for the great feedback about John! We're thrilled he answered all your questions and provided timely service. We appreciate you sharing your experience and look forward to serving you again at Van Cadillac of Kansas City.
Took my wife's Buick Envision because the front drivers TPS was not registering. By the time I got to the dealership the next day the other front one was out. When I got there they checked out the car and said the batteries on the front ones were dead and the rear ones were low. So I had all 4 replaced. Waited for over an hour and noticed my car was still outside. Went and talked to my service writer and he said the car before mine was taking longer than expected. And I understand things happen but they should have came and ... read more
Business response:
Thank you for your feedback on the tire pressure sensor service for your Buick Envision. We're glad our team properly diagnosed the battery issues and completed the work efficiently once started. We appreciate your patience with the delay and your feedback about communication - it helps us improve our service process. Thank you for trusting Van Cadillac of Kansas City with your vehicle's needs.
Jon Goth, my service advisor was personable and professional. He went the extra mile to add more air to my tires at my request because of the extreme Artic blast our area is experiencing. The tires had been inflated to the recommended pressure under normal conditions but with the winter months, I prefer a little more air. Everyone in service was professional and greeted me immediately even though they were extremely busy.
Business response:
Thank you for the positive feedback about your service experience at Van Cadillac of Kansas City. We're glad Jon Goth provided personable and professional service, especially by adjusting your tire pressure for the winter conditions. It's great to hear our entire service team maintained their professionalism despite being busy. We appreciate your recognition of our team's dedication and look forward to serving you again.
Service team went far beyond what's expected. Clean, and quickly completed service.
Business response:
Thank you for the wonderful feedback! We're thrilled our service team exceeded your expectations with clean, efficient work. Your recognition means so much to us, and we truly appreciate customers like you who share their experiences.
The service advisors are always friendly and helpful!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear our service advisors provided friendly and helpful assistance. Your positive words mean so much to our team, and we appreciate your trust in Van Cadillac of Kansas City.
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.6 star rating with 2,196 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.