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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was all a good experience from setting up the appointment to bringing in my car
Business response:
We are thrilled to hear that your experience with us was positive from start to finish, from setting up the appointment to bringing in your car. It's wonderful that every step of the process met your expectations, which is exactly what we strive for. Our goal is to ensure that every interaction with us is both efficient and satisfying, and it's great to know that we have achieved this in your case. If you have any other questions or need further assistance, please don't hesitate to reach out to us. Thank you again for your k... read more
Everything was top notch. They explained what they did & what service is coming up soon.
Business response:
We are delighted to hear that everything was top-notch during your visit. It's great that our team took the time to explain the work they did and kept you informed about upcoming services. This level of transparency and communication is important to us, and we're glad it made a positive impact on your experience. We strive to ensure that every interaction with us is both informative and supportive, and it's wonderful to know that we have met these standards in your case. If you have any other questions or need further assist... read more
Great fast and friendly service. Technician was very knowledgeable and helpful.
Business response:
We are thrilled to hear that you received great, fast, and friendly service from our team. It's wonderful that the technician was knowledgeable and helpful, which is exactly what we strive for in all our interactions. Our goal is to provide efficient and informative service that leaves our customers feeling satisfied and supported. We appreciate your kind words and are glad that we could meet your expectations. If you have any other questions or need further assistance, please don't hesitate to reach out to us. Thank you aga... read more
Great service and customer service
Business response:
We appreciate your kind words about the great service and customer service you received. It's rewarding to know that our team's efforts to provide both excellent technical work and a positive, supportive experience have been successful. We're committed to maintaining these high standards in all our interactions, and we're grateful for your recognition of our efforts. Thank you for your feedback, and we look forward to serving you well again in the future.
Service writer was very helpful. Everything was completed as promised.
Business response:
We're pleased to hear that our service writer was very helpful and that everything was completed as promised. It's great to know that we were able to deliver on our commitments and provide you with a smooth experience. We strive to ensure that every interaction with us is both helpful and reliable, and it's wonderful to hear that we've met those standards during your visit. Thank you for your feedback!
On time, friendly hate servys
Business response:
We appreciate your kind words about our service being on time and friendly. It's great to hear that you had a positive experience with us. We strive to provide the best possible service to all our customers, and feedback like yours helps us continue to improve. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Thank you again for your review!
The personal was very helpful
Business response:
We're delighted to hear that you found our personnel helpful. Creating a supportive and welcoming environment is a top priority for us, so your feedback is truly appreciated. Thanks for taking the time to let us know about your visit!
I absolutely love Jon and Deron. They really take care of me!
Business response:
We love hearing this! Jon and Deron are the best, and we're so glad they're taking such good care of you. Thanks for the awesome review!
They diagnosed the problem and se it me a list of items needing attention. I was glad to find out what the problem was, but the cost to repair all they found was astronomical. I wound up only having the most-serious defect repair. I was disappointed that the service tech didn't try to give me a break on the cost. Oh well, I will probably take the remaining needed repairs to a shop that doesn't charge exorbitant prices.
Business response:
We appreciate your feedback regarding your recent visit. We're glad that our team was able to diagnose the issue and provide you with a comprehensive list of necessary repairs. However, we understand that the cost of addressing all the items was higher than you anticipated. We regret that we couldn't offer more flexibility on pricing at the time. We acknowledge your decision to address the remaining repairs elsewhere and hope that you will consider us for any future needs. If you have any further questions or concerns, pleas... read more
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.