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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service department discovered the cause of a problem that I misdiagnosed! And their discovery of the true issue likely saved the car from burning up and a total loss! Thank you!
Making the appointment went great I got it in the timeframe I wanted. I waited on my car and it was done in a very reasonable amount of time. All my questions and request were answered, and I couldn't have been happier.
Than you to Derek and Van Chevrolet for the absolutely wonderful service I received on my 2019 Sonic!!
fixed issue. Overall i would like better follow up with updates but the issues were resolved.
Phil ( the service agent) was very polite, helpful and professional.
Business response:
Thank you for your wonderful feedback about your service experience with us. We are thrilled to hear that our service team provided you with such polite, helpful, and professional assistance. Your kind words about the courteous and knowledgeable support you received mean a great deal to us at Van Cadillac. We take pride in delivering exceptional customer service, and it is wonderful to know that we met your expectations. We truly appreciate you taking the time to share your positive experience and look forward to continuing ... read more
John is a tremendous service advisor
Business response:
We sincerely value your positive feedback about John's exceptional service. It means so much to hear that he provided you with such tremendous assistance as your service advisor. We take great pride in having team members who consistently deliver outstanding support to our valued customers. Your experience reflects our commitment to providing the professional and caring service that every Van Cadillac customer deserves. Thank you for taking the time to share your experience with us.
Kim and everyone in the service department was great as always. Would not bring out cars anywhere else!
Business response:
Thank you immensely for taking the time to share your wonderful experience with our service department. We are delighted to hear that Kim and our entire service team consistently provide you with exceptional care for your vehicles. Your loyalty and trust in bringing all your cars to Van Cadillac means everything to us. We appreciate customers like you who recognize the dedication our team puts into delivering outstanding service every time you visit.
Very friendly rep, quick service.
The service was good and I can't wait to go back
Van Cadillac of Kansas City has a 4.5 star rating with 2,105 reviews.
Van Cadillac of Kansas City is open now. It will close at 7:00 p.m.