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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Honest and friendly shop. Had me back up and running in one day
Business response:
It's fantastic to know you found our team honest and friendly, and that we could get your vehicle back to you so quickly. Thanks for the great review!
Very professional from the minute we drove in the service department. Our service writer was John Huber and he treated us with respect and made communication first on the list. Van Chevrolet completed what they estimated was the problem in a timely fashion.
Business response:
Thank you for sharing your experience with us. We're thrilled to hear that John, and the service team provided you with professional and respectful service from the moment you arrived. It's great to know that communication was a priority throughout your visit and that the issue with your vehicle was resolved in a timely manner. We're committed to delivering this level of care to all our customers, and your feedback reinforces our efforts. Thank you for choosing Van Chevrolet, and we look forward to assisting you again in the... read more
My car was in the collision department for repair and Carfax sent me a notice I needed my tires rotated! Service Department had that done after Collision Department finished and I did not have to return later to complete this service..saved me time!
Business response:
We're thrilled to hear about your positive experience with both our Collision and Service Departments. It's wonderful that we were able to coordinate the tire rotation along with your collision repair, saving you a separate trip. We understand how valuable your time is, and we always aim to provide efficient and comprehensive service. Thank you for sharing this feedback - it's great to know our departments worked together seamlessly to meet your needs. We appreciate your business and look forward to serving you again in the ... read more
They were very courteous and explained everything they were doing and why.
Business response:
Thank you so much for your kind words! We really appreciate you taking the time to share your positive experience. We're glad to hear that you found our team courteous and that we were able to clearly explain the services we provided. Providing excellent customer service and ensuring our clients understand the process is always our top priority. We value your business!
Great People, Great Service!
Business response:
Thank you for your enthusiastic endorsement! We're thrilled to hear that our team and service met and exceeded your expectations. Our goal is always to provide an exceptional customer experience with friendly, professional staff and top-quality service. We appreciate you taking a moment to share your positive feedback and look forward to continuing to serve you with the same level of dedication and care.
No issues with the service here
Business response:
Thank you for sharing your experience with us. We're pleased to hear that your service visit went smoothly and that you encountered no issues. Our team works hard to provide reliable, hassle-free service, and we're glad we met your expectations. We appreciate your feedback and look forward to continuing to serve you
It took a little longer to get it fixed but I understand the part needed was out of stock ! Runs great
Business response:
Thank you for your understanding and patience! We're glad to hear your vehicle is running great now. Sometimes delays can happen when parts are out of stock, but we're committed to ensuring the repair is done right. We appreciate your trust in us and look forward to assisting you in the future!
The team at Van always does a great job for us.
Business response:
Thank you for your kind words! We're thrilled to hear that the team at Van Cadillac consistently provides great service. Your support means a lot to us, and we look forward to continuing to meet your expectations in the future!
Scott and your mechanic engineers were outstanding, thank you!
Business response:
Thank you for the wonderful review! We're thrilled to hear that Scott, and our mechanic engineers provided outstanding service. We truly appreciate your kind words and are grateful for your trust in us. We look forward to serving you again soon!
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 1,778 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.