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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great service and personnel so friendly! Special recognition goes to Kim, our concierge and Scott Blankenship. Thank you.
Business response:
Thank you so much for the kind words! We're delighted to hear that you had a great experience and that our team made you feel welcome. A special thank you for recognizing Kim and Scottit's always rewarding to see our team members acknowledged for their dedication. We truly appreciate your feedback!
I was able to get my service done quickly
Business response:
Thank you for sharing your experience! We're happy to hear you were able to get your service done quickly. Making the process efficient is important to us, and we appreciate your visit. We look forward to assisting you again!
Friendly staff. Great service.
Business response:
Thank you for the kind words! We're so glad to hear that you had a positive experience with our friendly team and that the service met your expectations. We appreciate you taking the time to share your feedback!
The service experience was just fine, requested service completed. I do want to make note that the vehicle mileage was mis-stated on service check-in and the final invoice. The actual mileage was 43,488 - not 42,488. Is it possible to make that correction in the service history files?
Business response:
Thank you for your feedback! We're glad to hear your requested service was completed to your satisfaction. If you would like us to look into the mileage discrepancy and assist with updating your service records, please feel free to reach out anytime. We're here to help!
Great communication, my car was cleaned when they finished.
Business response:
Thank you for your kind feedback! We're glad to hear that you experienced great communication throughout your visit and appreciated the clean car at the end. It's always our goal to go the extra mile and make sure every detail is taken care of. We look forward to your next visit!
All was great with Van.service was fantastic.
Business response:
Thank you for the kind words! We're thrilled to hear that everything went great with your visit to Van Cadillac and that you found the service fantastic. It's always our goal to provide a smooth and satisfying experience, and we appreciate you taking the time to share yours. We look forward to welcoming you back!
Jon Huber has been a big help in getting the service that was needed. He is knowledgeable and great asset to the company.
Business response:
Thank you for highlighting Jon's efforts! It's wonderful to hear that he has been a big help in securing the service you needed. We agreeJon's knowledge and dedication truly make him a valuable asset to our team. We appreciate you sharing your positive experience and look forward to assisting you again in the future!
Always satisfied with their service on my Cadillac.
Business response:
Thank you for sharing your satisfaction with the service on your Cadillac! We're pleased to hear that our team consistently meets your expectations and provides the care your vehicle deserves. Your continued trust means a lot to us, and we look forward to supporting you and your Cadillac for many visits to come!
Great! Everything was great!
Business response:
We're so glad to hear that everything was great! Thank you for sharing your experienceit means a lot to our team!
Van Cadillac of Kansas City has a 4.5 star rating with 1,968 reviews.
Van Cadillac of Kansas City is closed now. It will open at 8:00 a.m.