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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Great loaner car for my 45k mile service. Beautiful wash and detail. Quick diagnosis and correction of a minor problem. Five star service! Thank You Van Cadillac!
Business response:
Thank you for your wonderful review! We're thrilled to hear you enjoyed the loaner car and appreciated the wash and detail. It's great to know our team provided a quick diagnosis and resolution for the issue, ensuring your 45k-mile service was seamless. Your kind words mean a lot to us, and we're grateful for your trust in Van Cadillac. We look forward to providing you with five-star service again in the future!
Happy with the customer service
Business response:
Thank you for your feedback! We're so glad to hear that you were happy with the customer service. We truly appreciate your support and look forward to serving you again in the future!
The service department is always excellent! Everyone in my personal service team has superb people skills! The facility is always neat and clean and everyone is extremely accommodating! The only problem I have with this visit is: My brakes are still squeaking! Maybe my car has a mind of its own and enjoys spending time in the shop!
Business response:
Thank you so much for your kind words about our service department! We truly appreciate your feedback and are glad to hear that our team continues to provide you with excellent service. We're sorry to hear about the squeaking brakes and understand how frustrating that can be. We'd like to get this resolved for you. Please feel free to contact us so we can take another look and ensure everything is working perfectly. We look forward to making it right!
It was very effcient. Very short wait .
Business response:
Thank you for your feedback! We're glad to hear that your experience was efficient and that your wait time was short. We strive to provide quick and convenient service, and we're happy we met your expectations. If you need anything else, don't hesitate to reach out. We look forward to serving you again!
The service as usual was fast and efficient. The service team is great.
Business response:
Thank you for your positive feedback! We're glad to hear that your service experience was fast and efficient, as always. Our team works hard to provide great service, and we're happy to know it shows. We look forward to serving you again!
The problem was solved, the people were polite. I know I will be taken care of quickly and efficiently.
Business response:
Thank you for sharing your experience! We're glad to hear that your issue was resolved and that our team was able to assist you in a polite and efficient manner. We truly appreciate your trust in us and look forward to continuing to provide you with great service in the future.
Completely satisfied aaaaaa
Business response:
Thank you for sharing your satisfaction! We're thrilled to hear everything met your expectations. Your feedback motivates us to keep delivering excellent service. We look forward to serving you again in the future!
Helpful advisor and swift standard maintainence service,
Business response:
Thank you for your feedback! We're glad to hear that you had a positive experience with our advisor and that your maintenance service was swift. Providing efficient and helpful service is always our goal, and we appreciate your business. We look forward to assisting you again in the future!
Had oil changed in record time! Friendly service
Business response:
Thank you for your great review! We're thrilled to hear that your oil change was completed quickly and that you had a positive experience with our friendly service team. We look forward to seeing you again for your next visit!
Van Cadillac of Kansas City has a 4.5 star rating with 1,778 reviews.
Van Cadillac of Kansas City is closed now. It will open tomorrow at 8:00 a.m.