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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everything is always great here
Business response:
Thank you for your kind words! We're so glad to hear that everything has always been great. We truly appreciate your continued support and look forward to serving you again!
Service consultant always keeps you informed every step of the way. He gives you the price of each service before asking you if you wanted it done. He will make recommendations on what services need to be completed now verses what can what, giving you time to save some money to pay for the service in the future. It is one of the few places I do not feel taken advantage of.
Business response:
Thank you for your thoughtful review! We're so glad to hear that your service consultant keeps you well-informed and helps you make the best decisions for your vehicle. Transparency and honesty are key values for us, and we're happy you feel confident and comfortable with our service. We appreciate your trust and look forward to serving you again!
Excellent service. Especially grateful for Scott in service who made everything happen seamlessly.
Business response:
Thank you for your kind words! We're so glad to hear that Scott made your experience seamless and provided excellent service. We appreciate your feedback and look forward to serving you again!
JJ Brownlee was awesome. He made sure all my questions were answered and took the time to show and demonstrate the features of my new car. He returned phone calls promptly and showed professionalism in all aspects of our transaction.
Business response:
Thank you for your feedback about JJ! We're thrilled to hear that he provided excellent service by answering all your questions and demonstrating the features of your new car. It's great to know that he was prompt in returning your calls and maintained professionalism throughout the transaction. If you have any further questions or need assistance in the future, please feel free to reach out. Enjoy your new car!
Always professional and courteous.
Business response:
Thank you for your feedback! We appreciate you taking the time to let us know that you find our service professional and courteous. We strive to provide a positive experience for all our customers. We value your business!
Jon was so great and communicative! I always have the best people there to help me!!!! Would highly recommend!!
Business response:
Thank you for your positive feedback! We're delighted to hear that Jon provided you with great communication and assistance. We strive to have the best people on our team to help our customers, and we're glad that you had such a positive experience. We appreciate your recommendation and look forward to assisting you with your future automotive needs!
Service guys are always friendly and knowledgeable
Business response:
We are thrilled to hear about your positive experience with our service team! Your feedback about our technicians being both friendly and knowledgeable means a great deal to us. We take pride in ensuring that our team not only provides expert service but also creates a welcoming and comfortable environment for our customers. Our commitment to training and customer satisfaction is reflected in the consistent professionalism of our service professionals. We appreciate that you noticed and valued their approachable demeanor and... read more
Honest and friendly shop. Had me back up and running in one day
Business response:
It's fantastic to know you found our team honest and friendly, and that we could get your vehicle back to you so quickly. Thanks for the great review!
Very professional from the minute we drove in the service department. Our service writer was John Huber and he treated us with respect and made communication first on the list. Van Chevrolet completed what they estimated was the problem in a timely fashion.
Business response:
Thank you for sharing your experience with us. We're thrilled to hear that John, and the service team provided you with professional and respectful service from the moment you arrived. It's great to know that communication was a priority throughout your visit and that the issue with your vehicle was resolved in a timely manner. We're committed to delivering this level of care to all our customers, and your feedback reinforces our efforts. Thank you for choosing Van Chevrolet, and we look forward to assisting you again in the... read more
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.