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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I always have a great experience at Van Chevrolet and Cadillac. My rep, Derrick, was friendly and thorough. I recommend Van to friends and family!
I work with John Huber at Van Chevrolet. He gets me in & out in a timely way. If insurance is involved he always on top of it & thorough in handling it.
They were very courteous & quick
Excellent service. Fast and friendly.
Kept in contact with me regarding repair while we were out of town - excellent customer service and follow up!
Business response:
Thank you for your kind words! We're glad to hear that our team kept you informed and provided excellent customer service while you were out of town. We appreciate your trust in us and look forward to assisting you again in the future!
Service advisor, Phil Balano was very professional , informative and helpful. The service dept. diagnosed the problem and got me back on the road. Since this car is my family's only transportation, diagnosis required my car to be in the shop a couple of days. A shuttle service to home and back would have been helpful. But I understand that's not available anymore.
Business response:
Thank you for your feedback. We're glad to hear that Phil was professional, informative, and helpful throughout your experience. We understand how important it is to have reliable transportation, and we apologize for any inconvenience caused by the extended service time. While shuttle service is no longer available, we appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out.
Excellent service, was in and out in no time.
Business response:
Thank you for your feedback! We're thrilled to hear that you had an excellent experience and that your service was quick and efficient. We strive to provide timely and high-quality service, and we appreciate your kind words. If you need anything further, feel free to reach out.
Friendliness, good communication, and efficiency.
Business response:
Thank you for your feedback. We're pleased to hear that you experienced friendliness, good communication, and efficiency during your visit. We always aim to provide a seamless and positive experience, and it's great to know we met your expectations. If you need anything further, please don't hesitate to reach out.
Van Cadillac. Just go there! No BS, no upselling, they honestly attempt to keep timeframes as close as business allow and a great team to back it. Waiting in Service for my Cadillac Service Rep (Jon) and twice was offered assistance from his fellow employees. And they do this while being nice...
Business response:
Thank you for the fantastic review! We're so glad to hear that your experience at Van Cadillac was straightforward and pleasant. It's great to know that Jon and the rest of the team made you feel supported and well taken care of during your visit. We truly appreciate your kind words and look forward to serving you again in the future!
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.