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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I enjoyed the whole experience. Everything went as expected.
Business response:
Thank you for sharing your feedback! We're so glad to hear that your experience was smooth and everything went as expected. We truly appreciate your support and look forward to serving you again in the future!
I had excellent t service. Everything was handled in a very timely manner. Thanks so much. John Huber my service advisor ordered my parts n got them in one day which was awesome. Got me back in action in 2 days.
Business response:
Thank you for your great feedback! We're so glad to hear that everything was handled promptly and that your service advisor was able to get your parts in quickly. It's great to know we got you back on the road in just two days. We appreciate your support and look forward to helping you again in the future!
Kimberly, Jonathan and Gary did an outstanding job installing my new running boards on my new Chev Traverse Midnight Edition
Business response:
Thank you for sharing your positive experience! We're glad to hear Kimberly, Jonathan, and Gary did an outstanding job installing your new running boards on your Chevy Traverse Midnight Edition. We appreciate you recognizing their hard work and look forward to assisting you again!
Every single time I buy or service here they exceed my expectations. I will not go elsewhere... I drive there 30 miles and pass 8 chevy stores to get there.
Business response:
Thank you so much for your loyalty and kind words! We're honored that you choose to drive 30 milespassing several other storesto come see us. Exceeding your expectations is what we strive for every time, and it means a lot to know we're earning your trust with each visit. We truly appreciate your continued support!
Very courteous and extremely professional.
Business response:
Thank you for your kind words! We're pleased to hear you found our team courteous and extremely professional. Providing excellent service is our priority, and we appreciate your feedback!
Terrific experience!v Sam C the mechanic as awesume!!
Business response:
We're so glad to hear you had a terrific experience! It's great to know that Sam made such a positive impressionhe'll be thrilled to hear your kind words. Thank you for taking the time to share your feedback, and we look forward to welcoming you back next time!
No hassle get in get out just down the road
Business response:
We're glad to hear your visit was hassle-free and efficient. It's great to know we could get you in and out quickly right down the road. We appreciate you choosing us!
Always a great experience. They are always willing to go the extra mile. Thought I was going to be at the dealership for hours for a warranty recall, but I was in & out with 25mins.
Business response:
Thank you for the wonderful feedback! We're so glad to hear that your experience was smooth and exceeded expectations. It's great to know our team was able to take care of your warranty recall efficiently and get you back on the road in no time. We truly appreciate your continued support and look forward to serving you again!
When I reached the garage, I learned that one of the services that I had wanted doneservicing my vehicle's transmissionrequired leaving it for two days, so it could be performance tested. That was at odds with what the service scheduler had told me when I made my appointment. Being without a vehicle for days creates several problems. I suspect that many of the dealership's other customers would appreciate advance warning of requirements such as that and others that could cause problems. The firm's schedulers should have a li... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and miscommunication you experienced regarding your transmission service. We understand how disruptive it can be to be without a vehicle, and we agree that providing clear expectations in advance is essential. Your point about having detailed service prerequisites and timelines available during scheduling is well taken. We are currently reviewing our scheduling process to ensure that customers are fully informed of time require... read more
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 1,968 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is closed now. It will open at 8:00 a.m.