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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
The personal was very helpful
Business response:
We're delighted to hear that you found our personnel helpful. Creating a supportive and welcoming environment is a top priority for us, so your feedback is truly appreciated. Thanks for taking the time to let us know about your visit!
I absolutely love Jon and Deron. They really take care of me!
Business response:
We love hearing this! Jon and Deron are the best, and we're so glad they're taking such good care of you. Thanks for the awesome review!
Everything is always great here
Business response:
Thank you for your kind words! We're so glad to hear that everything has always been great. We truly appreciate your continued support and look forward to serving you again!
Service consultant always keeps you informed every step of the way. He gives you the price of each service before asking you if you wanted it done. He will make recommendations on what services need to be completed now verses what can what, giving you time to save some money to pay for the service in the future. It is one of the few places I do not feel taken advantage of.
Business response:
Thank you for your thoughtful review! We're so glad to hear that your service consultant keeps you well-informed and helps you make the best decisions for your vehicle. Transparency and honesty are key values for us, and we're happy you feel confident and comfortable with our service. We appreciate your trust and look forward to serving you again!
Excellent service. Especially grateful for Scott in service who made everything happen seamlessly.
Business response:
Thank you for your kind words! We're so glad to hear that Scott made your experience seamless and provided excellent service. We appreciate your feedback and look forward to serving you again!
JJ Brownlee was awesome. He made sure all my questions were answered and took the time to show and demonstrate the features of my new car. He returned phone calls promptly and showed professionalism in all aspects of our transaction.
Business response:
Thank you for your feedback about JJ! We're thrilled to hear that he provided excellent service by answering all your questions and demonstrating the features of your new car. It's great to know that he was prompt in returning your calls and maintained professionalism throughout the transaction. If you have any further questions or need assistance in the future, please feel free to reach out. Enjoy your new car!
Always professional and courteous.
Business response:
Thank you for your feedback! We appreciate you taking the time to let us know that you find our service professional and courteous. We strive to provide a positive experience for all our customers. We value your business!
Jon was so great and communicative! I always have the best people there to help me!!!! Would highly recommend!!
Business response:
Thank you for your positive feedback! We're delighted to hear that Jon provided you with great communication and assistance. We strive to have the best people on our team to help our customers, and we're glad that you had such a positive experience. We appreciate your recommendation and look forward to assisting you with your future automotive needs!
Service guys are always friendly and knowledgeable
Business response:
We are thrilled to hear about your positive experience with our service team! Your feedback about our technicians being both friendly and knowledgeable means a great deal to us. We take pride in ensuring that our team not only provides expert service but also creates a welcoming and comfortable environment for our customers. Our commitment to training and customer satisfaction is reflected in the consistent professionalism of our service professionals. We appreciate that you noticed and valued their approachable demeanor and... read more
Van Cadillac of Kansas City has a 4.5 star rating with 1,778 reviews.
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.