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Van Cadillac of Kansas City

4.6

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.62,196 reviews
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2024 CADILLAC XT4 PREMIUM LUXURY Owner's profile image
2024 CADILLAC XT4 PREMIUM LUXURY Owner 
8 months ago

customer service was excellent.. Special recgnition to Kim Kloth & Jon Goth 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience. Kim and Jon truly exemplify our commitment to outstanding service. We'll share your kind words with them! 

2024 CADILLAC CT5 PREMIUM LUXURY Owner's profile image
2024 CADILLAC CT5 PREMIUM LUXURY Owner 
8 months ago

I don't like dealership employees making a service appointment for me without my prior knowledge. 

Business response:

Thank you for your time on the phone today. We truly appreciate your business and don't want to offend our customers in any way. I have notated on your profile that you will reach out when needing service and that we will only call if necessary. If you need anything in the future don't hesitate to contact me at 816-648-1093. Sincerely, Kim Kloth, Customer Relations Manager. 

Andy J.'s profile image
Andy J. 
8 months ago

Great service, Great service Team!!! 

Business response:

Thank you for your wonderful feedback! Your kind words about our service team mean so much to us. We appreciate your business and look forward to serving you again at Van Cadillac of Kansas City. 

2019 CADILLAC XT5 LUXURY Owner's profile image
2019 CADILLAC XT5 LUXURY Owner 
8 months ago

Jon Huber my service writer is excellent. Lets me know what I need. He also let me know what isn't needed. I trust his Judgement. 

Business response:

Thank you for your review! We're delighted to hear that Jon Huber has been providing you with excellent service and clear communication about your vehicle's needs. Your trust means everything to us, and we're committed to continuing to provide you with reliable, professional service. 

2023 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2023 CADILLAC XT5 PREMIUM LUXURY Owner 
8 months ago

Fast and efficient oil change and tire rotation 

Business response:

Thank you for your feedback! We're delighted to hear that your oil change and tire rotation went smoothly and efficiently. Your satisfaction means a great deal to us at Van Cadillac of Kansas City, and we look forward to serving you again. 

2025 CADILLAC XT4 PREMIUM LUXURY Owner's profile image
2025 CADILLAC XT4 PREMIUM LUXURY Owner 
8 months ago

friendly service person to take my car in. Didn't have to wait. 

Business response:

Thank you for the positive feedback! We're glad our staff was welcoming and that we could serve you efficiently without any wait time. Your satisfaction means a great deal to us at Van Cadillac of Kansas City. 

2023 CADILLAC XT6 PLATINUM PREMIUM LUXU Owner's profile image
2023 CADILLAC XT6 PLATINUM PREMIUM LUXU Owner 
8 months ago

Love the service at Van Cadillac! 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear you love the service at Van Cadillac. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience with our team! 

2011 CADILLAC SRX PERFORMANCE COLLECT Owner's profile image
2011 CADILLAC SRX PERFORMANCE COLLECT Owner 
8 months ago

Service department is great, would recommend to anyone looking for a reliable repair shop. 

Business response:

Thank you for your positive feedback about our service department! We're thrilled you found us reliable and truly appreciate your recommendation. It means a great deal to us that you'd recommend Van Cadillac of Kansas City to others. 

2021 CADILLAC XT4 LUXURY Owner's profile image
2021 CADILLAC XT4 LUXURY Owner 
8 months ago

Communicated what needed to be fixed with car and finished in a timely manner. 

Business response:

Thank you for sharing your experience with Van Cadillac of Kansas City. We're delighted to hear that our team clearly explained the necessary repairs and completed the work promptly. We appreciate your trust in our service team and look forward to serving you again. 

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.6 star rating with 2,196 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.