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100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
customer service was excellent.. Special recgnition to Kim Kloth & Jon Goth
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your excellent experience. Kim and Jon truly exemplify our commitment to outstanding service. We'll share your kind words with them!
I don't like dealership employees making a service appointment for me without my prior knowledge.
Business response:
Thank you for your time on the phone today. We truly appreciate your business and don't want to offend our customers in any way. I have notated on your profile that you will reach out when needing service and that we will only call if necessary. If you need anything in the future don't hesitate to contact me at 816-648-1093. Sincerely, Kim Kloth, Customer Relations Manager.
Great service, Great service Team!!!
Business response:
Thank you for your wonderful feedback! Your kind words about our service team mean so much to us. We appreciate your business and look forward to serving you again at Van Cadillac of Kansas City.
Jon Huber my service writer is excellent. Lets me know what I need. He also let me know what isn't needed. I trust his Judgement.
Business response:
Thank you for your review! We're delighted to hear that Jon Huber has been providing you with excellent service and clear communication about your vehicle's needs. Your trust means everything to us, and we're committed to continuing to provide you with reliable, professional service.
Fast and efficient oil change and tire rotation
Business response:
Thank you for your feedback! We're delighted to hear that your oil change and tire rotation went smoothly and efficiently. Your satisfaction means a great deal to us at Van Cadillac of Kansas City, and we look forward to serving you again.
friendly service person to take my car in. Didn't have to wait.
Business response:
Thank you for the positive feedback! We're glad our staff was welcoming and that we could serve you efficiently without any wait time. Your satisfaction means a great deal to us at Van Cadillac of Kansas City.
Love the service at Van Cadillac!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you love the service at Van Cadillac. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience with our team!
Service department is great, would recommend to anyone looking for a reliable repair shop.
Business response:
Thank you for your positive feedback about our service department! We're thrilled you found us reliable and truly appreciate your recommendation. It means a great deal to us that you'd recommend Van Cadillac of Kansas City to others.
Communicated what needed to be fixed with car and finished in a timely manner.
Business response:
Thank you for sharing your experience with Van Cadillac of Kansas City. We're delighted to hear that our team clearly explained the necessary repairs and completed the work promptly. We appreciate your trust in our service team and look forward to serving you again.
Van Cadillac of Kansas City has a 4.6 star rating with 2,196 reviews.
Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.