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Van Chevrolet of Kansas City

4.2

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.23,714 reviews
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Bart's profile image
Bart 
9 years ago

New Cadillac lease Leased a new Cadillac, Samsung was fantastic to work with. 

Business response:

That's what we love to hear, Bart! We hope you love your new car for many years to come. Thanks for choosing Van Chevrolet! 

Satisfied's profile image
Satisfied 
9 years ago

Interested browser I saw a pre-owned vehicle that I was interested in, so I inquired through cars.com. I got very courteous and prompt replies via e-mail and phone. The car I was hot on was no longer available and I was informed so and the salesman let me know that another similar one was still available but it was not exactly what I had in mind. I very much appreciated their promptness and honesty because it would have been a bit of a drive and time commitment for me to visit their dealership at the time. 

Business response:

Hello, and thank you so much for leaving us a review.We're sorry that the car you were interested in was sold, but we are happy to hear that we re able to communicate clearly what we did and did not have in our inventory. Thank you so much for your time! 

norrin fehr's profile image
norrin fehr 
9 years ago

Oil change and service They Took longer than was expected to change the oil filter and the air filter and also check the alignment but they gave me a loaner car which I was extremely pleased with seen that most the time you can't get a loaner vehicle 

Business response:

Hello, Norrin, and thank you so much for leaving us a review! We are so pleased to hear that you had a great experience working with us here at Van Chevrolet. We apologize for the delay, but we're happy that we got you back on the road in no time at all. Thanks for choosing Van Chevrolet! 

T. Long's profile image
T. Long 
9 years ago

Great service and friendly too Tyler was a great help and thorough to make sure things were taken care of for me on my truck. Had an emergency repair needed and I was not from the area. I was only in town for a week. I read the great reports on social media about Vans and was not disappointed. If you are in the KC area, don't miss out on the great service provided here. In the end I was so impressed I went back a few days later and bought a new truck from the dealer. All I can say is thank you. 

Business response:

Hi! Thank you so much for taking the time to tell us about your experience here at Van Chevrolet! We're sorry you had an issue pop up on your visit in KC, but we're happy that we were able to address all of your concern! Thank you so much for choosing Van Chevrolet! 

Elated Customer's profile image
Elated Customer 
9 years ago

Outstanding! The new service Van Cadillac is offering is way beyond expectations. My SRX was scheduled to be picked up and a loaner brought to my house at 9:30. At 9:28 the loaner and Van Concierge were in my driveway. Andrew, the concierge, was professional and friendly; had the paperwork ready for my signature and off he went with my vehicle. The service department called me when my vehicle was ready to be brought home, confirming this was a convenient time and, once again, Andrew brought my vehicle promptly to my home. Th... read more

Business response:

Hello, and thank you so, so much for your kind words! We are passionate about great customer service, and we could not be happier to hear that you had a fantastic experience with us! We hope to work with you again in the future. 

Ernie Cramer's profile image
Ernie Cramer 
9 years ago

Minister Oil Change and Replacement of bad tire. The car has a little over 8,000 miles and the right front tire got a bubble on the side. The dealer came and got our Cadillac Suv and serviced it and replaced the tire with all kindness. Gave us a car to drive and it took any extra day to get the tire but everyone that talked to us was very nice. It was delivered clean and looking great. A Thank you to Van Chevrolet and your team. Great Job 

Business response:

Hi, Ernie! We're sorry to hear that your vehicle experienced an issue with the tire, but we're happy that we were able to correct the problem. Thanks for choosing Van Chevrolet! 

Derick's profile image
Derick 
9 years ago

Service@ Van Chevrolet Excellent customer service and wonderful time management !!! My wife and I have purchased 3 vehicles from Van Chevrolet and we love them, Thanks VAN. 

Business response:

Hi, Derick! Thank you so much for the feedback. We are so pleased to hear that you had a fantastic experience working with our staff here at Van Chevrolet. We always want to earn the trust of our customers, and it sounds like that is what you encountered. Thanks for choosing Van Chevrolet! 

Terry Uetrecht's profile image
Terry Uetrecht 
9 years ago

Car repair at Van's Better than I am treated in my own state of Texas. May have to come there every year for car servicing. 

Business response:

Hi, Terry! First off, welcome to KC! We're happy to have you here. It's great to know that you received exceptional service here. Thanks for stopping by! Feel free to stop back in when you're in the area. 

Luke Harms's profile image
Luke Harms 
9 years ago

Luke Harms Honda Civic 2013 SG7355A Omid Nazari, Great guy but could learn a little more about being able to finance someone and not say deals he really can't quite get, but overall nice guy great fun. 

Business response:

Hi, Luke! Thanks for your feedback. We're happy to hear that overall you had a good experience with us. Thanks for choosing Van Chevrolet! 

Frequently asked questions about Van Chevrolet of Kansas City

How is Van Chevrolet of Kansas City rated?

Van Chevrolet of Kansas City has a 4.2 star rating with 3,714 reviews. 

When is Van Chevrolet of Kansas City open?

Van Chevrolet of Kansas City is closed now. It will open tomorrow at 7:00 a.m.