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Van Chevrolet of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Appointment times mean nothing to the service depa I had a 2pm appointment for a state inspection. I got here at 1:40pm, it is now 4:06pm and they still haven't completed the inspection! I talked to the manager and he assured me it would be done shortly. That was 20 minutes ago. They haven't apologized or told me why they couldn't do the inspection at my appointment time. This place has been a joke to deal with. If you need a service that isn't going to pay them you can expect to wait hours even if you have an appointment. I... read more
This dealership gives GM a bad name This dealership gives GM a bad name. I took my Cadillac Escalade to VAN Cadillac at 100 NW Vivion Rd, Kansas City, MO 64118 in mid-November 2013 for engine light "ON". Later the service adviser: Malek Yousef informed me that diagnostic computer indicated that cylinder #7 has misfire. Additionally, to root-cause the problem the technician swapped the #7 spark plug and fuel injector with one that is known to be working. To do that I think he used # 5 because it's right next to # 7 The repair... read more
Customer who made a purchase The sales person was not knowledgeable concerning the the car. Several questions asked could not be answered. Furthermore the new car was not thoroughly cleaned- wheel were dirty.
Pressured to buy used car with Smoke Smell I purchased a used 2010 CTS end of February. The night I looked at the car it was dark and the weather was bad I could not see the car well. It also had a very strong cleaning smell so I could not tell if it had been smoked in. I asked if it was a smokers car and was told there is no way to tell but you can usually see burn marks. I was pressured to buy that night even after I indicated I wanted to come back the next day when I could see the car better. After purchase when I could s... read more
Horrible Service Department Between my wife & myself we have been doing business with Van for 12 years + with 4 vehicles and until now we had never had such an awful experience with just getting our vehicles serviced under warranty. They advertise setting appointments online but its a lie. When actually you get there, if you happen to catch someones attention, you will be told 1. We probably won't get to it today and 2. Did you call to schedule because we are too busy for walk ins. The service department is ridiculous and so... read more
Frequently asked questions about Van Chevrolet of Kansas City
How is Van Chevrolet of Kansas City rated?
Van Chevrolet of Kansas City has a 4.2 star rating with 3,692 reviews.
When is Van Chevrolet of Kansas City open?
Van Chevrolet of Kansas City is open now. It will close at 7:00 p.m.