This profile has been claimed by the business owner or representative.
Van Chevrolet of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
brad wagoner worst dealership in the country we put a downpayment On a vehicle Saying made whole the karch as we were flying in was called several hours later saying the car had been sold out from underneath us not sure what this kind of dealership is doing if they're doing a credit card fraud on our credit card or what buyer beware I would stay away from this dealership if it's the last thing I do
Business response:
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. But you can be guaranteed there is no fraud or wrong doing going on. It just happened that someone else purchased the vehicle prior to you finalizing your transaction.
JoAnn Strever I like my car. When I need to call any of people that I need to talk to they are never available. It is hard to get the help I need. Some times their answering machine is full and you cannot even leave a message. G
Business response:
JoAnn, I apologize for the inconvenience and understand how frustrating that can be. I will check into why this is occurring and correct whatever possible. I want to make sure your questions or problems are always taken care of and want to leave me my direct extension to call me if you ever run into this issue in the future. #877-389-1427. Sincerely, Blake Fanning
fred gollier excellent service facility and experience. Jarret has become a friend and goes out of his way to see that all of my needs are met in a timely manner
Business response:
Fred, we are so glad to hear that you enjoyed your time at Van Chevrolet. Please let us know if there is anything else we can do to change your rating from a low star to high star. Thank you!
I dont know what you want herre Don't like this section Experience was great Trying to give a good review is a "PIA"
Business response:
Bill, Thank you for the great review and rating!
Long Wait I took my Chevy Volt in to service the high voltage system. The car would not charge. I was told that only two people there could work on electric cars, and there were nine or ten cars to be serviced ahead of mine. The wait was about nine days to get my car fixed. The hybrid control module was update to fix the check engine light an message for the charging system. The car has been working fine as of today.
Business response:
Oscar, Thank you for your review and rating! We appreciate your business!
Retired I have used van for a number of years and Am always satisfied
Business response:
John, Thank you for the kind words and I hope we continue to take care of you and your automotive needs. I'm a little confused about the 1 star rating though. I'm hoping and thinking you meant to give us a 5 Star grade. Please let me know if we did anything wrong. Sincerely, Blake Fanning
Will NOT be going back! I called a week before and made an 8 AM appointment to bring my truck in for an oil change and to have them check a vibration noise coming from the muffler. I brought the truck in at 8 AM and was the first customer there. I received a ride home from their shuttle and they told me they would contact me when the truck was ready. I received a call at 12:30 PM to give me an update ...... they told me they thought they were going to have to keep the truck overnight because they had not yet been able to che... read more
Survey Acceptable visit. My service advisor, Jarrett Rash, was polite, professional and honest. He has me set up to come in for a recall and assures me that the part will be in.
Business response:
Hello, Steve. It sounds like you had a great experience with us; however, we noticed you may have accidentally just left 1 star. Please let us know if there's anything we can do to make your next experience even better.
Free oil change I have always received great service at this dealership and would definitely buy my next car from Van Chevrolet.
Business response:
Hello, Susan! Thank you for the review. Based off the content of your review, it sounds like you had a 5-star experience with our service department. Please let us know if there's anything we can do to improve your next experience!
Frequently asked questions about Van Chevrolet of Kansas City
How is Van Chevrolet of Kansas City rated?
Van Chevrolet of Kansas City has a 4.2 star rating with 3,692 reviews.
When is Van Chevrolet of Kansas City open?
Van Chevrolet of Kansas City is open now. It will close at 7:00 p.m.