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Van Collision Center
- Body Shops
- Scottsdale, AZ
About this business
Location details
15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience Took too many days to estimate and repair. Also the status communication was not up to the mark. Had to follow up multiple times to get the status of the repair. 0.5 Star : Likely to Recommend 1.5 Star : Repair Quality Took too long to complete the repair and the car was not cleaned properly after the repair. Buffing was incomplete in some sections of the repair 1.5 Star : Customer Service Took too long to complete the repair and the progress/status communication was really bad. Had to call almost ever... read more
0.5 Star : Likely to Recommend Never. I would encourage a friend or family member to not use this repair shop 2.5 Star : Repair Quality 0.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend I would never recommend Van Collision and will warn anyone thinking of collision repair to avoid Van. 0.5 Star : Repair Quality Communication was very poor throughout the repair. Van lost the key to my vehicle and treated it in a cavalier manner. As if to say oh well people make mistakes. The manager admitted it happens 10 times a year and found that acceptable since they are very busy. I find that attitude as emblematic of the overall lack of customer service I experienced. A lack of managemen... read more
0.5 Star : Likely to Recommend 5 Star : Repair Quality 0.5 Star : Customer Service I was told my truck would be done on a specific day. I came in that day and it wasn’t ready. The service manager, I believe his name was Ray, told me that it would be done the following day. I asked him if I needed to call before I picked it up. He said and I quote“ I told you it would be done. You will not need to call. You can pick it up anytime.“ Will wonders never cease. I came in the next morning and the truck wasn’t done. And he proceede... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Never trust, never take your car or truck to this location. 3 months of running for answer if they have my parts. Lie after lie after lie. The car dealer and the body shop is a mistake. 0.5 Star : Customer Service Lying estimator 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend Haha 0.5 Star : Repair Quality Took over 3 months & my vehicle was in terrible condition on pick up 0.5 Star : Customer Service 0.5 Star : Returned Clean
1 Star : Likely to Recommend 2 Star : Repair Quality took 4 months and they foegot 2 things that had to be fixed 2 Star : Customer Service 2 Star : Returned Clean
1 Star : Likely to Recommend 2.5 Star : Repair Quality 2 Star : Customer Service 4 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 1 Star : Customer Service 4.5 Star : Returned Clean
Frequently asked questions about Van Collision Center
How is Van Collision Center rated?
Van Collision Center has a 4.8 star rating with 7,257 reviews.
When is Van Collision Center open?
Van Collision Center is open now. It will close at 6:00 p.m.