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Van Collision Center
- Body Shops
- Scottsdale, AZ
About this business
Location details
15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience Completely disorganized when I came to pick up vehicle.
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality Did not fix gap between hood and fender on left side. Missing plastic cover for left tow hook. 3.5 Star : Customer Service 3 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality as a customer I will look for another shop to complete service for our company. The representative looped us out until after speaking with our customer about the details and set pricing without explaining the certain details. 2.5 Star : Customer Service I had to follow up with the representative. It was only after I contacted him did he notify me that the tech would be in after 12pm. Only then could he provide me with the estimate. 5 Star : Returned Clean
0.5 Star : Likely to Recommend 5 Star : Customer Service I was treated very well even when I was unhappy everyone managed to make me feel like they cared Randy called me more than necessary with updates and I hate to even give a bad review. You sent me these surveys over and over reminding me to fill it out so here it is.
1 Star : Likely to Recommend quality work, however the customer service is horrible. 4.5 Star : Repair Quality 1 Star : Customer Service The person I dealt with(Pierre) told me it would take up to 1 week for all repairs. It took 2 weeks. He never called me when he said he would. I always had to call him next day after he would not call me. Continued to say it would be ready on different days and then never call and let me know it wasn't ready. Either he was a liar or he is incompetent. I would like someone to tell which it i... read more
0 Star : My Experience We were expecting the car to be done within two weeks, it took almost 3, and the communication in the last week was not good with the representative of Vans. The final job looks great but the last week of getting it done was very frustrating. 2.5 Star : Likely to Recommend I doubt that we would be back - not sure if we would recommend. Have a bad taste in our mouth about our experience. What was a simple project took much longer than it should have. 2.5 Star : Repair Quality Happy with the car - not th... read more
1.5 Star : Likely to Recommend 5 Star : Repair Quality 3 Star : Customer Service
2.5 Star : Likely to Recommend My tires were filled to 50 psi. Supposed to be 35 hot 2.5 Star : Repair Quality My tires were filled to 50 psi. Supposed to be 35 hot 5 Star : Customer Service
1.5 Star : Likely to Recommend 2 Star : Repair Quality 2.5 Star : Customer Service 3 Star : Returned Clean
Frequently asked questions about Van Collision Center
How is Van Collision Center rated?
Van Collision Center has a 4.8 star rating with 7,257 reviews.
When is Van Collision Center open?
Van Collision Center is open now. It will close at 6:00 p.m.