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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
They are helpful in meeting your needs and goals when it comes to finding the right vehicle for you, making sure you get what you want to feel good in everyday, and financing, a great team all around! Truly thankful for their patience, kindness, and the connect to customers!
Excellent I had an excellent service experience at Van Hyundai. The entire team was professional, helpful, and kept me informed throughout the process. A special thank you to Christian, the service supervisor, who went above and beyond to ensure everything was handled smoothly. I really appreciate the exceptional service and highly recommend Van Hyundai to anyone looking for reliable and customer-focused service.
Business response:
Thank you for your review and for taking the time to share such a thoughtful account of your visit. It is truly rewarding to hear that our team delivered the kind of professional, communicative service that we strive to provide every day. We are especially glad that Christian made a meaningful difference in your experience, and we will be sure to pass along your kind words. Your recommendation means a great deal to us, and we look forward to being here for you whenever you need us.
The Van Hyundai dealership is always clean and everyone is so helpful. Peter Idusogie is the man that sold me the car of my dreams, thank you.
Business response:
We are thrilled to hear about your wonderful experience with us! Knowing that our team's helpfulness and the cleanliness of our facility made a positive impression means a great deal to us. It is equally wonderful to hear that Peter was able to help you find the car of your dreams — that is exactly the kind of experience we strive to provide every customer who walks through our doors. Thank you for taking the time to share your kind words, and we look forward to continuing to serve you for years to come!
Very responsive and quick on the services, this office was flexible to keep my car with them though they finished service early on Friday and I was back in town in Monday for the pickup!
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that our team was responsive and accommodating, especially when it came to working around your schedule. Flexibility and attentive service are things we genuinely care about, and it means a great deal to know that came through during your visit. We truly appreciate your kind words and look forward to serving you again!
I explained the issue and she did not relay it properly to technician. She was not there when I picked up my car. I would not go to her again. The technician and master technician were very helpful.
Business response:
We appreciate you taking the time to share your feedback regarding your recent service visit. Our team values accurate communication between advisors and technicians to ensure concerns are fully addressed. We recognize your concerns regarding how your issue was relayed and the coordination during pickup. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so we can review your experience and assist you further.
She was excellent. Kept me up to date of the service and she even had them wash my car without me asking. First time I experienced that
Business response:
We sincerely value your kind feedback! It is truly wonderful to hear that your service experience left such a positive impression. Keeping customers informed throughout the process is something we genuinely care about, and the complimentary car wash is just one of the little ways we like to show our appreciation for your trust in us.
Simple. Helpful. Good. It was simple. It was helpful. It was good. It was simple. It was helpful. It was good. It was useful.
Business response:
We sincerely value your feedback! It is great to hear that your experience was straightforward and helpful. We always aim to make every visit as smooth and positive as possible, and it means a lot to know that came through for you. We look forward to serving you again at Van Hyundai!
Questionable performance by certified technician on performing maintenance on vehicle Was going to be double charyfor the same maintenance done on vehicle
Business response:
We are sorry to hear that your recent service experience did not meet your expectations. We understand your frustration, and we take feedback like this seriously. We would like to discuss this further and work toward a resolution. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so that we can better understand what happened and address your concerns.
I am extremely satisfied with the entire service and explanation provided by salesperson Pedro, as well as with the manager's Alex exceptional attentiveness in facilitating the negotiation. Thanks a lot of them
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It is truly gratifying to know that both Pedro and Alex made such a positive impression during your visit, and that their dedication to providing excellent service and attentiveness throughout the negotiation process made your experience a memorable one. Thank you so much for taking the time to share your kind words. We will be sure to pass along your appreciation to the team members involved. We look forward to continuing to serve you!
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 6,101 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.