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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
This is the second time that I have visited Van Hyundai dealership at their new location. I absolutely love the location of the dealership and I always get treated like family. Keep up the good work.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you've had positive experiences at our new location. Creating a welcoming environment where you feel like family is important to us, and we're thrilled that we've been able to achieve that for you. We appreciate your support and your kind words. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!
Fast and Great service , would definitely recommend anyone coming here for their service. Service advisor were friendly and More important they were not pushy in additional services. All up to the customer.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you experienced fast, great service, and friendly, non-pushy service advisors. At Van Hyundai, we strive to provide efficient service while respecting your decisions, and your feedback lets us know we're achieving that. We appreciate you mentioning both the speed and quality of service. It's important to us that we get you back on the road quickly without compromising on thoroughness. We're also very happy to hear that our service advisors were friendly and list... read more
This a was for a recall on my vehicle. The service department went out of their way to make the visit enjoyable.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your recall service experience was enjoyable. At Van Hyundai, we strive to make every visit positive, regardless of the reason for service. We're glad we achieved that for you! Going the extra mile to make a recall service enjoyable demonstrates our commitment to customer service. We appreciate you recognizing that and for choosing Van Hyundai for your recall service!
If anyone that wants a smooth and stress free car buying experience Van is the place to be, That is why I'm a repeat customer. They don't try to sell you a car, they try to fit in a car that is suited for you. We all have life styles, and they are point on when finding a car just for yours.
Business response:
Thank you for the fantastic review and for being a repeat customer! We're thrilled to hear that you had another smooth and stress-free car buying experience. It means a lot to us that you recognize our team's focus on finding the perfect car for your lifestyle, not just making a sale. We take pride in building relationships with our customers and understanding their individual needs. Thanks again for choosing Van Hyundai, and we look forward to seeing you again in the future!
Alyssa is amazing! Very responsive and helpful! 10 out of 10 services, definitely happy with my experience!
Business response:
We're thrilled to hear you had a fantastic experience at Van Hyundai! Thank you for mentioning that Alyssa provided 10-out-of-10 service and that she was very responsive and helpful. This is exactly what we strive for in our team members. We'll be sure to pass on your kind words to Alyssa!
Alyssa, my service agent was extremely helpful and professional. She makes getting our cars serviced easy. She always provides us updates on our car status. She is truly a pleasure to deal with.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Alyssa makes getting your car serviced a smooth and easy experience. At Van Hyundai, we strive to provide exceptional customer service, and it sounds like Alyssa consistently goes above and beyond. Her helpfulness, professionalism, and commitment to keeping you updated on your car's status are all qualities we value in our service team. We'll be sure to pass your kind words along to Alyssa – she'll be delighted to know she's making such a positive impact on our ... read more
Sales and financial services were great the garage would get a zero ..1st suv had a animals nest in the skid plate ... 2nd suv close too the same 3rd suv was much better. All of that should had been caught in a inspection and was not.
Business response:
Thank you for your honest feedback about your experience. We're thrilled to hear that you were happy with the sales and financial services departments. However, we sincerely apologize that the condition of the SUVs you test drove fell short of your expectations. A thorough inspection should catch any issues like animal nests, and we take your concerns very seriously. We will be reviewing our inspection procedures to ensure such oversights don't happen again. We appreciate you giving us three chances, and we're glad the third... read more
They got my car in quickly for service, and got me in a rental, my warranty took care of everything,
Business response:
We're always happy to help! We look forward to seeing you again for your next service appointment.
The team is always friendly, helpful, and reliable every time our cars need service. Customer service is top-notch. You're appreciated. Thank you!
Business response:
Thank you for the fantastic review! We truly appreciate your loyalty and for trusting us with your vehicles' service needs. It means a lot to us that you find our team to be consistently friendly, helpful, and reliable. "Top-notch" customer service is exactly what we strive for! At Van Hyundai, we take pride in building relationships with our customers and ensuring a positive experience throughout the service process. We'll be sure to pass your kind words on to the entire team - they'll be delighted to know they made such a ... read more
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 5,319 reviews.
When is Van Hyundai open?
Van Hyundai is closed now. It will open at 7:00 a.m.