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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The appointment did not start out very well. The appointment did not start out very well. After booking and driving my car from downtown Dallas to Carrollton, I was told to bring it back the following week, which I did. Upon arrival, I was told I would need to leave the car there for a few days so they could look at it. At my first appointment, they indicated I would need to leave it for a day, not numerous days. The service tech was pretty straightforward and not too empathetic, so I asked for the service manager, who arriv... read more
Business response:
Your feedback is incredibly valuable and we truly appreciate you taking the time to share your experience with us. We understand that the initial scheduling challenges and extended timeline were not what you expected when you made the trip from downtown Dallas. It's wonderful to hear that Keith was able to turn the situation around by providing you with a loaner vehicle, especially given that your car needed to stay with us for an extended period. We're pleased that the quality of work met your expectations and that our comm... read more
Brian awesome. Brian awesome. Whoever did my Zactec did a poor job. I came in to get Zactec done to my car and an inspection. Insp
Business response:
We appreciate your input regarding your recent service experience. It's wonderful to hear that Brian provided you with excellent assistance during your visit. We understand that the quality of your Zaktek service and inspection didn't meet the standards you expected, and we take this feedback seriously. Your experience helps us identify areas where we can improve our service delivery. We would like the opportunity to discuss your concerns further and work toward a resolution. Please contact our Service Director, Vincent Kell... read more
Service was done in a timely manner and everything was Service was done in a timely manner and everything was communicated effectively! I will definitely be back for my next service!
Business response:
We are delighted to hear about your positive experience with our team! Your feedback about the efficient timing and clear communication throughout your service means so much to us. We understand how important it is to keep you informed every step of the way, and we're thrilled that we met your expectations. Thank you for choosing Van Hyundai, and we look forward to serving you again for your future service needs!
Ms.Phan ensured that I was well taken care off and that Ms.Phan ensured that I was well taken care off and that all my needs were met. She did an amazing job answering any questions that I had and I will 100 percent recommend her to anyone.
Business response:
We are pleased to hear about your wonderful experience with our team. It sounds like you received exceptional care and attention throughout your visit. Having someone who takes the time to thoroughly address all your questions and ensure your needs are completely met makes all the difference. Your recommendation means everything to us, and we truly appreciate you taking the time to share your positive experience. Thank you for choosing Van Hyundai.
Dropped off my 2023 Pallisade and issue was diagnosed and Dropped off my 2023 Pallisade and issue was diagnosed and resolved. Thank-you! Christine kept me updated on repair.
Business response:
Thank you for sharing your positive experience with your service. We understand how important it is to have vehicle issues properly diagnosed and quickly resolved. It's wonderful to hear that our team was able to take care of everything efficiently. We're also pleased that Christine provided you with regular updates throughout the repair process, as keeping our customers informed is something we prioritize. Your feedback means a great deal to us, and we appreciate you taking the time to let us know about your experience.
Excellent service, they delivered ahead of schedule, and Excellent service, they delivered ahead of schedule, and honored my coupon to lower the price, very good!
Business response:
We are overjoyed to hear about your wonderful experience with us! It's fantastic that we could complete your service earlier than expected and that you found our team so helpful with honoring your coupon for additional savings. Your satisfaction means everything to us, and we're thrilled that you received the excellent care you deserved. Thank you for choosing Van Hyundai and for taking the time to share your positive feedback!
Amazing service! Amazing service! Everyone is so kind and helpful and helped me get the car I wanted at a price I needed!!
Business response:
Thank you for sharing this great feedback. We’re glad the experience felt welcoming and supportive, and our team is always focused on helping guests find the right vehicle with confidence and care. We truly appreciate the opportunity to assist and your trust in us.
This was the last stop everyone was so nice and This was the last stop everyone was so nice and professional glad I got my car enjoyed it thank you so much and Randall was so great
Business response:
Thank you for sharing your experience with us. We’re glad the visit felt welcoming and professional, and our team is always focused on making the process clear and enjoyable from start to finish. We truly appreciate the opportunity to assist and are happy to know you’re enjoying your vehicle.
Mr Duane Randall was great and knowledgeable also the Mr Duane Randall was great and knowledgeable also the sales manager made everything easy and understanding
Business response:
Thank you for sharing this feedback. We’re glad the experience felt knowledgeable and easy to follow, as our team is committed to making the process clear, supportive, and comfortable at every step. We truly appreciate the opportunity to assist and your trust in us.
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4.1 star rating with 6,843 reviews.
When is Van Hyundai open?
Van Hyundai is closed now. It will open tomorrow at 8:30 a.m.