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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
I've been there a few times. .never really had a good experience. Prices are too high, wait times too long. Mohamed talked so softly I could barely hear him.
Business response:
We appreciate you taking the time to share your feedback regarding your experiences with our service department. Our team strives to provide timely service, clear communication, and a positive overall customer experience, and we value hearing where expectations have not been met. Your comments regarding wait times, pricing, and communication are important to us as we continue to evaluate and improve our processes. Please reach out to Abdullahi Babalola at Ababalola@vanhyundai.com so we may assist you further.
Serviced as promised and on time Serviced as promised and on time. Bryce was friendly as usual. Been coming to him for over 2 years for a reason.
Business response:
We are glad to hear that your service experience was completed as promised and on time! It is truly wonderful to know that you have been a loyal customer for over two years — that kind of ongoing trust means a great deal to us. We will be sure to pass along your kind words, and we look forward to continuing to provide you with the same reliable, friendly service every time you visit.
Excellent 5 I love the service they provide. Very friendly staff Coming to this location all the time now. Great Job
Business response:
We are glad to hear that you had such a wonderful experience with us! It means a great deal to know that our team's friendliness and quality of service made a lasting impression on you. Thank you for choosing Van Hyundai and for taking the time to share your kind words. We look forward to seeing you again and continuing to provide you with the excellent service you deserve!
Very pleased, excellent to work with and very prompt She is very easy to work with and had a wonderful experience
Business response:
We sincerely value the kind words you shared! It is truly wonderful to hear that you had such a pleasant experience and that everything was handled promptly and with ease. Providing a smooth and enjoyable experience for every customer is something we genuinely strive for, and feedback like yours reminds us why that matters so much. We look forward to welcoming you back whenever you need us!
I was met in the service area. I was provided communication during the service regarding the progress, and the car was delivered when it was promised.
Business response:
We are honored to hear about your recent service experience! It is wonderful to know that you were greeted promptly, kept informed throughout the process, and received your vehicle as promised. That is exactly the level of care and communication we strive to provide every customer. Thank you for taking the time to share your feedback — we look forward to serving you again!
The service gave the opportunity to the customer to view the complete vehicle inspection status and the checks done via images and videos which is outstanding
Business response:
Thanks for sharing such a thoughtful and detailed observation! It is truly wonderful to hear that the vehicle inspection process — complete with images and videos — made a positive impression on you. Transparency in service is something we genuinely care about, and knowing that it stood out to you means a great deal to us. We appreciate you taking the time to highlight this experience. Your feedback reinforces our commitment to keeping customers informed and confident throughout every step of their service visit. We look for... read more
Prompt action, professional My EV charger which came with the car no longer worked, Christine was able to get a new one for me in just a few days
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that your EV charger issue was resolved so quickly and that you received professional service throughout the process. Getting a replacement in just a few days is exactly the kind of prompt, attentive care we strive to provide for every customer. We truly appreciate your kind words and are glad we could get you back on the road without hassle. Your satisfaction means a great deal to us, and we look forward to serving you again in the futur... read more
excellent staff and appointment time and estimate of work time required very accurate and appreciated. I requested an additional service of an annual inspection for the Texas license plate and they were able to do that for me with no problem and even sent me out the door with a Amazin car wash. It's the personal service people gave that would bring me back for the more of the Amazin service you gave.
Business response:
Thank you for your review and for sharing such a wonderful experience with us! It is truly gratifying to hear that our team delivered accurate estimates, timely service, and that personal touch that makes all the difference. We are especially glad we could accommodate your inspection request and send you off with a complimentary car wash — that is exactly the kind of experience we strive to provide. We look forward to welcoming you back and continuing to deliver the same level of service that brought you in. Your kind words ... read more
Pleasant waiting room Knowledgeable staff Wait was rather long That's all I have to say
Business response:
We are overjoyed to hear about your positive experience! It's wonderful to know that you found our waiting room pleasant and appreciated the knowledge our staff brought to your visit. We understand that waiting times can sometimes feel lengthy, and we truly value your patience during your time with us. Your feedback helps us continue to provide quality service while also identifying areas where we can enhance the customer experience. Thank you for taking the time to share your thoughts with us.
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 6,233 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.