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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Prompt action, professional My EV charger which came with the car no longer worked, Christine was able to get a new one for me in just a few days
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that your EV charger issue was resolved so quickly and that you received professional service throughout the process. Getting a replacement in just a few days is exactly the kind of prompt, attentive care we strive to provide for every customer. We truly appreciate your kind words and are glad we could get you back on the road without hassle. Your satisfaction means a great deal to us, and we look forward to serving you again in the futur... read more
excellent staff and appointment time and estimate of work time required very accurate and appreciated. I requested an additional service of an annual inspection for the Texas license plate and they were able to do that for me with no problem and even sent me out the door with a Amazin car wash. It's the personal service people gave that would bring me back for the more of the Amazin service you gave.
Business response:
Thank you for your review and for sharing such a wonderful experience with us! It is truly gratifying to hear that our team delivered accurate estimates, timely service, and that personal touch that makes all the difference. We are especially glad we could accommodate your inspection request and send you off with a complimentary car wash — that is exactly the kind of experience we strive to provide. We look forward to welcoming you back and continuing to deliver the same level of service that brought you in. Your kind words ... read more
Pleasant waiting room Knowledgeable staff Wait was rather long That's all I have to say
Business response:
We are overjoyed to hear about your positive experience! It's wonderful to know that you found our waiting room pleasant and appreciated the knowledge our staff brought to your visit. We understand that waiting times can sometimes feel lengthy, and we truly value your patience during your time with us. Your feedback helps us continue to provide quality service while also identifying areas where we can enhance the customer experience. Thank you for taking the time to share your thoughts with us.
Lot's of maintenance (spark plugs / drive belt etc) and useful info by Laura for additional MPP warranty
Business response:
We deeply appreciate your positive feedback about your maintenance experience with us. It's wonderful to hear that we were able to take care of your spark plugs, drive belt, and other maintenance needs effectively. We're particularly pleased that Laura was able to provide you with valuable information about additional MPP warranty options. At Van Hyundai, we believe in keeping our customers well-informed about all available services and protections for their vehicles. Thank you for taking the time to share your experience wi... read more
Easy and excellent to work with, he understood exactly what we needed and worked with us to make the sale happen. Great customer service, I would definitely recommend others to go see him.
Business response:
We are pleased to hear about your exceptional experience. Your feedback about receiving excellent customer service and working with someone who truly understood your needs means a great deal to us. It's wonderful to know that our team was able to work collaboratively with you to make the sale happen smoothly. Thank you for taking the time to share your positive experience and for recommending us to others. We genuinely appreciate customers like you who recognize the dedication and effort our team puts into providing outstand... read more
Everyone was very respectful of my time and the waiting area was very comfortable and stocked with coffee and water. Every cost was explained so I didn't feel like I was being taken advantage of.
Business response:
Your positive experience means the world to us. We are thrilled to hear that our team was respectful of your time and that you found our waiting area comfortable with the amenities we provide. Transparency in pricing is something we take seriously, and we are delighted that you felt informed throughout the process. Thank you for taking the time to share your experience. Your feedback reinforces our commitment to providing exceptional service and creating a welcoming environment for all our customers.
There were professional and knowledgeable. Treated with kind and attentiveness! The establishment was very clean!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with professional and knowledgeable service while treating you with kindness and attentiveness. Your recognition of our clean facility means a great deal to us. At Van Hyundai, we strive to create an authentic and welcoming experience for every customer who walks through our doors. Knowing that we met your expectations and provided the level of service you deserve truly makes our day. We appreciate you taking the time to share your posi... read more
Great service, friendly people Great service! Cristian was very helpful and made sure my car was clean before handing it off to me.
Business response:
Thank you for sharing your wonderful feedback about your experience with us! We are delighted to hear that you found our service great and our team friendly. Your positive words truly mean a lot to us. It's fantastic to know that Cristian was able to provide you with helpful service and ensured your vehicle was clean and ready for you. We take pride in delivering quality care and attention to detail, and your recognition of these efforts reinforces our commitment to excellence. Thank you for choosing Van Hyundai!
It was a good experience, like communicating explaining the things etc Great first service experience with Hyundai. The staff was helpful, professional, and made the process smooth.
Business response:
We are grateful for taking the time to share your positive experience with Van Hyundai. Your feedback about the communication and explanations provided during your service visit means a great deal to us, and we're thrilled that our staff was able to make your first Hyundai service experience smooth and professional.
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 6,100 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.