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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Straight forward knew about the part I needed for the vehicle. Also contacted me when the repairs were completed.
Business response:
We greatly appreciate your positive feedback about our service team's knowledge and communication. It's wonderful to hear that our staff understood exactly what part your vehicle needed and kept you informed throughout the repair process. Your experience reflects our commitment to providing straightforward, reliable service to every customer. Thank you for choosing Van Hyundai and for taking the time to share your experience with others.
I always have a good experience when I get my vehicle serviced at Van. My service advisor Bryce is awesome and thorough.
Business response:
Thank you for sharing your positive experience with our service team. We're delighted to hear that you consistently have great experiences when bringing your vehicle in for maintenance. It's wonderful to know that Bryce provides you with the thorough and excellent service you deserve. Your satisfaction with our service department means everything to us, and we look forward to continuing to take care of your vehicle needs at Van Hyundai.
Smooth but slow They completed what I need and recalls too. However I have to wait longer than my expectation.
Business response:
We are delighted to hear that we were able to complete your service needs and handle the recall work for you. Your satisfaction with the thoroughness of our service means a great deal to us at Van Hyundai. We understand that waiting longer than expected can be frustrating, and we truly value your patience during the process. We continuously work to improve our service efficiency while maintaining the quality standards you deserve. Thank you for choosing us and for taking the time to share your experience.
Have a very good experience with the dealership. Everyone there is professional and friendly. Dealership is clean and bright.
Business response:
We are overjoyed to hear about your wonderful experience! Your feedback about our team's professional and friendly approach means so much to us. We take great pride in maintaining a welcoming environment, and we're delighted that you found our facility clean and bright. Thank you for sharing your positive experience with us.
Great service. Quick turnaround. Excellent pricing and an incredible thorough inspections. Thanks so much everyone.
Business response:
Thank you for your review! We're delighted to hear that you experienced outstanding service with us. Your feedback about our quick turnaround time and competitive pricing truly means a lot to our team. We take great pride in providing comprehensive inspections, and it's wonderful to know that our thorough approach made a positive impression. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
The appointment did not start out very well. After booking and driving my car from downtown Dallas to Carrollton, I was told to bring it back the following week, which I did. Upon arrival, I was told I would need to leave the car there for a few days so they could look at it. At my first appointment, they indicated I would need to leave it for a day, not numerous days. The service tech was pretty straightforward and not too empathetic, so I asked for the service manager, who arrived shortly. The manager, Keith, offered to ma... read more
Business response:
Your feedback is incredibly valuable and we truly appreciate you taking the time to share your experience with us. We understand that the initial scheduling challenges and extended timeline were not what you expected when you made the trip from downtown Dallas. It's wonderful to hear that Keith was able to turn the situation around by providing you with a loaner vehicle, especially given that your car needed to stay with us for an extended period. We're pleased that the quality of work met your expectations and that our comm... read more
Brian awesome. Whoever did my Zactec did a poor job. I came in to get Zactec done to my car and an inspection. Insp
Business response:
We appreciate your input regarding your recent service experience. It's wonderful to hear that Brian provided you with excellent assistance during your visit. We understand that the quality of your Zaktek service and inspection didn't meet the standards you expected, and we take this feedback seriously. Your experience helps us identify areas where we can improve our service delivery. We would like the opportunity to discuss your concerns further and work toward a resolution. Please contact our Service Director, Vincent Kell... read more
Service was done in a timely manner and everything was communicated effectively! I will definitely be back for my next service!
Business response:
We are delighted to hear about your positive experience with our team! Your feedback about the efficient timing and clear communication throughout your service means so much to us. We understand how important it is to keep you informed every step of the way, and we're thrilled that we met your expectations. Thank you for choosing Van Hyundai, and we look forward to serving you again for your future service needs!
Ms.Phan ensured that I was well taken care off and that all my needs were met. She did an amazing job answering any questions that I had and I will 100 percent recommend her to anyone.
Business response:
We are pleased to hear about your wonderful experience with our team. It sounds like you received exceptional care and attention throughout your visit. Having someone who takes the time to thoroughly address all your questions and ensure your needs are completely met makes all the difference. Your recommendation means everything to us, and we truly appreciate you taking the time to share your positive experience. Thank you for choosing Van Hyundai.
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 6,100 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.