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Van Hyundai

4.0

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Location details

1825 North I-35 East, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.05,359 reviews
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DhishanKande's profile image
DhishanKande 
12 years ago

I liked the whole buying experience. I contacted the I liked the whole buying experience. I contacted the dealership asking for quotes, and instead of giving me a generic answer the agent spent time describing the type of rebates they were offering. We were treated with a lot of respect during the entire negotiation process by Matt. The dealership also allowed us to check out the vehicile while we were waiting. The paperwork was done quickly and transparently, and the car was delivered on time with the promised packages. The... read more

AUDANTEWADLEY's profile image
AUDANTEWADLEY 
12 years ago

Chris Shaw at Van Hyundai is absolutely the best. I was not looking to buy a car that day but he absolutely sold me with his extreme knowledge and professionalism. 

leeflute's profile image
leeflute 
12 years ago

I really appreciate for their patient, kindness, comfort during our visit to Hyundai. It was very convenient for my father and I to communicate both in Korean and English. Everything went smooth and I will recommend this dealership for my friends as well! 

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JDock 
12 years ago

After having a bad experience at AutoNation Nissan in Lewisville, my husband and I inquired with Van Hyundai about a pre-owned Elantra they had on their lot. I immediately got a response from Mark Porter who answered all of my email quickly and politely. I told him about my experience at AutoNissan and how they were not able to meet our payment needs on a similar vehicle. I was able to give Mark all of our information over the internet and he began working on the financing the next morning. All day while I was at work, he wa... read more

DMurphy45's profile image
DMurphy45 
12 years ago

After leaving the first day I visited I received an email from Richard Lipsey, an automated email, but nonetheless and email. The last line said if we didnt meet your price or your trade in value I want to know about it. So, being the outspoken kind of person I am I replied to the email. Within a few hours Jakob was calling me and the price was where I wanted it to be. I had plans already with my daughter on that Friday night so I gave them a credit card to hold the car until the next morning when I could get back to Carroll... read more

dlstevens's profile image
dlstevens 
12 years ago

Originally came in for service on existing Sonata. Decided to look at vehicles while waiting. Greeted by Bruce and resulted in a new vehicle purchase/lease. Exceptional experience, knowledgeble young man and great dealership. 

djwerner's profile image
djwerner 
12 years ago

First, I wish there was a "needs improvement" selection rather than having to select between "bad" or "OK." My experience with the service department face-to-face is a pleasant one, and as long as all the work is able to be done at the time of drop-off, you will be fine and have a 5-star experience. However, twice now with Van Hyundai, I have had parts go on order and have been sent away to await their arrival. Both times now, I have waited weeks and weeks, positive it must have arrived. It is likely sitting on one of their ... read more

Business response:

I never updated this review and it is only fair to the business that I do so. Sorry to Van Hyundai for the delay. In an attempt to explain what may have happened with my parts order falling through the cracks, I was informed that the person I originally dealt with was no longer with the company and that he possibly did not update records on his way out. This was proven when I checked and saw the cubicle was empty and his name was gone. To me, this was something even the most consistent and regimented service department would... read more

nathanhulme's profile image
nathanhulme 
12 years ago

Stevie Van Pelt made my car buying experience the best I've ever had. He's great to work with, quick to respond and gave me the best deal in town. Finance answered all of my questions and worked with me to get the best possible deal as well. There's no doubt I will be back to Van Hyundai for my next car. Thank you Van Hyundai for my 2013 Hyundai Sonata Hybrid! 

diaharper's profile image
diaharper 
12 years ago

I was in need of leasing a new car in a hurry, and from the moment I talked to Samuel Anthony on the phone, my mind was at ease. He was extremely helpful in finding me exactly what I wanted and right away. He was willing to drive the car to me.. and even returned my rent car for me! I told my friends that was beyond great customer service. From the moment I met him, he put my mind at ease with his personality. His sense of humor and no-pressure attitude really made me comfortable with the whole situation, which in the past h... read more

Frequently asked questions about Van Hyundai

How is Van Hyundai rated?

Van Hyundai has a 4 star rating with 5,359 reviews. 

When is Van Hyundai open?

Van Hyundai is open now. It will close at 9:00 p.m.