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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
First, I wish there was a "needs improvement" selection rather than having to select between "bad" or "OK." My experience with the service department face-to-face is a pleasant one, and as long as all the work is able to be done at the time of drop-off, you will be fine and have a 5-star experience. However, twice now with Van Hyundai, I have had parts go on order and have been sent away to await their arrival. Both times now, I have waited weeks and weeks, positive it must have arrived. It is likely sitting on one of their ... read more
Business response:
I never updated this review and it is only fair to the business that I do so. Sorry to Van Hyundai for the delay. In an attempt to explain what may have happened with my parts order falling through the cracks, I was informed that the person I originally dealt with was no longer with the company and that he possibly did not update records on his way out. This was proven when I checked and saw the cubicle was empty and his name was gone. To me, this was something even the most consistent and regimented service department would... read more
Stevie Van Pelt made my car buying experience the best I've ever had. He's great to work with, quick to respond and gave me the best deal in town. Finance answered all of my questions and worked with me to get the best possible deal as well. There's no doubt I will be back to Van Hyundai for my next car. Thank you Van Hyundai for my 2013 Hyundai Sonata Hybrid!
I was in need of leasing a new car in a hurry, and from the moment I talked to Samuel Anthony on the phone, my mind was at ease. He was extremely helpful in finding me exactly what I wanted and right away. He was willing to drive the car to me.. and even returned my rent car for me! I told my friends that was beyond great customer service. From the moment I met him, he put my mind at ease with his personality. His sense of humor and no-pressure attitude really made me comfortable with the whole situation, which in the past h... read more
Stevie Van Pelt displayed excellent customer service and made me feel comfortable with my purchased. I ended up saving money...my car note went down $85.00 with a 6% interest rate. I love my new car. I am a return customer and I will refer anyone who is looking to purchase a car.
Every now and again something happens that renews your faith in honesty, fairness and friendliness. Van Hyundai has done this for me. I received a letter from Van Hyundai telling me how much they would allow on my 2004 Lexus, RX 330 as a trade in. This marketing technique took me to the dealership to look at what they had to offer. I had no intention of buying a car; however, I started looking at a Santa Fe Sport on the showroom floor and Anthony came out to see if he could help. He is unbelievable as a salesman. You never o... read more
Casey and Chris combined to make my vehicle search and purchase a very pleasant experience. First working with Casey via the internet and phone and email to help me find what i wanted in a vehicle and then Chris who was able to answer all my questions and give me all the necessary information i needed to make my decision to buy an easy one. Both as individuals and as a team, Casey and Chris demonstrated the personal and professional skills to make my buying experience a very good experience and i would use them again if i de... read more
I found my experience to have been very positive. The sales person was very informative about all the vehicles I drove, and patient as I drove several vehicles. Stevie was very friendly providing us with water as it was very hot outside and we had spent a lot of time walking the lot. The dealership was also very generous with the deal they gave me and made the car I wanted affordable for me. I have always thought buying a car was very stressful, but I had a very enjoyable experience buying this car.
My sales rep (Jan Dorn) was exceptional. She went above and beyond to make this buying experience awesome. I can't say enough about her and the rest of the staff at the dealership. If you want a great car, at a great price and even better customer service, this is the place for you. I will definitely be recommending this dealership and specifically Jan to anyone looking at buying a new vehicle.
This dealership is BY FAR the best Hyundai dealership at least in DFW area if not anywhere. Their service, helpfulness and professionalism is over the top. I would highly recommend them. I would go so far as to say it would be foolish if you are in the market for a new or used Hyundai to not check them out!
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 5,736 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.