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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
everything was very nice thanks
Business response:
Thanks for your feedback! We're thrilled to hear you had a great experience. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!
Great service in a timely manner
Business response:
Thanks for your feedback! We're thrilled to hear you had a great experience with our service team. Timeliness is important to us, and we appreciate your recognition. Looking forward to assisting you again!
Friendly and knowledgable service person.
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Providing friendly and knowledgeable service is our priority, and it's rewarding to know we met your expectations!
This was just as simple as an Oil change and Tire Rotation. ...As of 2 -12 -2025 now my car was Rained into ....Not sure why but so I am waiting to hear what the Tech is saying about this ....and YES THIS IS A 2025 ACURA MDX I GOT IT IN NOVEMBER. I CAN AND WILL ANSWER THESE QUESTIONS BUT THE ANSWERS MIGHT BE DIFFERENT AFTER I GET THE ANSWER TO WHY MY CAR WAS RAINED INTO. ALL MY WINDOWS WERE CLOSED AND HAD NOT OPENED THE SUNROOF SINCE I GOT IT ....AND YES DOORS WERE CLOSED ON DRIVERS SIDE .
Business response:
Hi there! Thanks for your 5-star review. We appreciate your feedback on the oil change and tire rotation.
Thorough service. Great customer service.
Business response:
Awesome! We love hearing that you received thorough service and experienced great customer service. Thanks for the shout-out it means the world to us!
Excellent service adviser. Taylor Jones. Keeps customer well informed about what is needed and why, timeline etc. Only complaint about Vandergriff is lack of loaner cars. They need to know in advance and this is not always available when some other service is needed while at the dealer.
Business response:
Thank you for sharing your experience! We're glad to hear that Taylor Jones provided excellent service and kept you well-informed throughout the process. We truly appreciate your feedback about the availability of loaner cars, and we understand how important it is to have one when needed. We will definitely take this into consideration and work on improving this aspect of our service. Thank you for choosing us, and we hope to continue serving you!
I had an overall positive experience buying my car at Vandergriff. I did an online inquiry and was immediately contacted by Jeremy I., the salesman. He went above and beyond in getting me a video of the inside of the car and other information. He was great to work with as was the sales manager, Tracy that we negotiated with on price. There were a couple of hiccups but it was about as pleasant as buying a car can be.
Business response:
Thank you for sharing your experience! We're so glad to hear that Jeremy and Tracy provided you with great service and made the car-buying process as smooth as possible. It's wonderful that Jeremy went the extra mile to provide you with detailed information and that our team made your experience a positive one. We appreciate your patience with any hiccups along the way and are grateful for your support. Enjoy your new car, and we look forward to assisting you in the future!
Excellent service as always, on time and seamless communication
Business response:
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. We always strive for timely service and clear communication, and we're glad to know we met your expectations. We look forward to serving you again in the future!
Service and staff are great and offer discounts most of the time
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and staff. We're always happy to offer discounts to help make your visit even better. We look forward to assisting you again soon!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.