This profile has been claimed by the business owner or representative.
Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service staff was friendly and knowledgeable. Obtaining an appointment was easy. My vehicle's service was completed on time and within the price projections.
Business response:
We are gratified by your comprehensive positive feedback highlighting multiple aspects of our service experience. From the ease of scheduling to our staff's friendly and knowledgeable approach, and ultimately delivering service on time and within projected costs, we are pleased we met your expectations across every interaction. Our team works diligently to create a seamless, transparent service process that provides customers with confidence and peace of mind. Your detailed review confirms that we are successfully delivering... read more
Though service took much longer than expected, the guy that service me at the desk was very helpful, kind and understanding.
Business response:
Thank you for your feedback! We sincerely apologize for the longer-than-expected service time. We understand that your time is valuable, and we appreciate your patience during your visit. It's great to hear that our service representative provided you with helpful, kind, and understanding assistance. We strive to make every customer feel supported, even during delays. Your feedback will help us improve our efficiency for future visits. Thank you for choosing us, and we hope to provide you with an even better experience next ... read more
It took a little longer than expected to replace a tire, but the people were nice and provided exceptional customer service, as always
Business response:
Thank you for your thoughtful review! We appreciate your understanding regarding the longer wait time for your tire replacement. While we always aim to complete services as promptly as possible, we're glad to hear that our team's exceptional customer service made a positive impression during your visit. Providing a friendly and supportive experience is a key part of our commitment to our customers, and it's great to know that our staff delivered on that promise, even amidst delays. Your feedback is invaluable, and we will co... read more
I took my 2018 in for recall work and was completely satisfied.
Business response:
Thank you for your feedback! We're glad to hear that you were completely satisfied with the recall work on your vehicle. Ensuring the safety and satisfaction of our customers is our top priority, and it's great to know we met your expectations. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Thank you for choosing us!
Cameron is the best service advisor. He is my reason for continuing going to Vandergriff
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Cameron is your go-to service advisor and that he consistently provides you with excellent service. His dedication to our customers is truly appreciated, and we're glad to know he is a key reason for your continued visits. We look forward to seeing you again soon and ensuring you receive the same outstanding service you've come to expect. Thank you for choosing us!
Service was great! Very professional and within reasonable timeframe. Love the customer service!
Business response:
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service team. Providing professional service in a timely manner is a top priority for us, and it's wonderful to know that you loved the customer service you received. Your kind words motivate us to keep delivering the high-quality service our customers deserve. We appreciate you taking the time to share your thoughts and look forward to seeing you again soon!
Cameron was very knowledgeable and great with explaining the mechanics feedback. Thanks Cameron, Rolonda
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Cameron provided you with knowledgeable and clear explanations regarding the mechanics of your vehicle. Our team is committed to ensuring that our customers feel informed and confident about their service. We'll make sure to pass along your thanks to Cameron for his exceptional service. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to seeing you again!
Jack was amazing best salesman ever thanks again! Process, was quick smooth and easy!
Business response:
Thank you so much for your amazing feedback! We're thrilled to hear that Jack provided you with exceptional service and made your experience quick, smooth, and easy. He truly embodies our commitment to customer satisfaction, and we'll make sure to share your kind words with him. We appreciate your trust in us and look forward to serving you again in the future. If you need anything else, please feel free to reach out!
Service is friendly and was super efficient
Business response:
We are delighted to hear about your positive service experience with our team. Your feedback that our service was both friendly and highly efficient is exactly what we strive to deliver for every customer. Our goal is to combine warm, welcoming customer care with streamlined, professional service. We understand that our customers' time is valuable, and we work hard to ensure a quick, smooth, and pleasant automotive service experience. Thank you for taking the time to share your appreciation. Your confirmation that we met our... read more
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 7,399 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.