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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
great sales team and were very responsive. very helpful with providing all the information i needed
Business response:
We are overjoyed to hear about your positive experience with our sales team. It means so much to us that our team was responsive and able to provide you with all the details you needed to make an informed decision. We take great pride in ensuring our customers feel supported throughout their entire experience with us. Thank you for taking the time to share your feedback - it truly helps us continue delivering the quality service our customers deserve.
My service was good, the person who attended me was very helpful and courteous.
Business response:
We are ecstatic to hear about your positive experience with us! It's wonderful to know that you received quality service and found our team member to be both helpful and courteous. At Vandergriff Acura, we strive to provide exceptional care to every customer, and your feedback confirms that we're meeting that goal. Thank you for taking the time to share your experience - it truly means a lot to our entire team.
Excellent customer service. Danny, service advisor, is absolutely the best.
Business response:
We are grateful for your wonderful feedback about your experience. It truly means the world to us when customers recognize the outstanding service our team provides. Your kind words about receiving exceptional customer care reflect exactly what we strive to deliver every day. We're especially pleased to hear that your service advisor made such a positive impression and went above and beyond to take care of you. Thank you for being a valued customer and for taking the time to share your experience with others.
Since it was later in the day service seemed rushed. I didn't receive a complimentary car wash aswell.
Business response:
We understand your concerns about the service experience during your later appointment, and are sorry to hear that you are not fully satisfied. Your feedback helps us ensure consistency in our service delivery throughout all hours of operation. Please contact our Fixed Operations Director, Justin Moore, at Jmoore24@vtaig.com so we can discuss your experience further.
Danny did a great job for us! Very pleased.
Business response:
We deeply appreciate your wonderful feedback about your experience with us! It's fantastic to hear that you were very pleased with the exceptional service you received. Your satisfaction means everything to us at Vandergriff Acura. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with outstanding service for all your automotive needs.
The service experience was good.
Business response:
We are privileged to hear that your service experience met your expectations. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback. It's wonderful to know that our team was able to provide you with good service during your visit. We look forward to continuing to serve you in the future.
Always great service! On my 5th Acura will keep bringing my Acura here!
Business response:
We are overjoyed to hear about your wonderful experience with us! Your loyalty means everything to us. It brings us great joy to know that we continue to provide the excellent service you deserve. We look forward to serving you and your Acuras for many years to come. Thank you for being such a valued part of the Vandergriff Acura family!
Excellent staff and service, greeted at door by service consultant explained all the services need to be done and cost, provided timely updates. All services were done properly as expected
Business response:
We are delighted to hear about your positive experience with our team! Your feedback about being warmly welcomed and having all services clearly explained shows that our staff provided the transparent communication we strive for. We understand how important it is to receive timely updates throughout the service process, and we're pleased that our team kept you well-informed. It's wonderful to know that all work was completed to your expectations. Your satisfaction with both our customer service and technical expertise means ... read more
great experience at Vandergriff Acura. Service advisor Daniel kept me up to date with everything going on with the vehicle and we also spoke about future maintenance.
Business response:
Thank you for taking the time to share your wonderful feedback about your experience with us. We are delighted to hear that you had such a positive visit and that Daniel provided you with exceptional service by keeping you informed throughout the entire process with your vehicle. It means so much to know that he took the time to discuss your future maintenance needs as well. Your satisfaction is our top priority, and we truly appreciate customers like you who take the time to recognize our team's dedication to providing outs... read more
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,712 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.