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Vandergriff Acura

4.5

About this business

Location details

1100 I-20 West, Arlington, TX, 76017, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.58,712 reviews
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2023 ACURA RDX TECHNOLOGY Owner's profile image
2023 ACURA RDX TECHNOLOGY Owner 
10 months ago

Danny provides excellent service! Highly recommend. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Danny provided excellent service. Your recommendation means everything to us, and we truly appreciate you taking the time to recognize our team's efforts. 

2020 ACURA MDX TECH Owner's profile image
2020 ACURA MDX TECH Owner 
10 months ago

very prompt, efficient and knowledgable service staff. 

Business response:

Thank you for your feedback! We're delighted to hear that our team provided you with prompt, efficient service and that you found our staff knowledgeable. Your recognition of our team's dedication means a great deal to us at Vandergriff Acura. 

2024 ACURA MDX Owner's profile image
2024 ACURA MDX Owner 
10 months ago

The customer service in Arlington Vandegriff was beyond five stars. They provided truly customer-value-based service. The supervisor, Chantel, is very professional and has warm people skills. My consultant, Taylor Johnson, communicated clearly with me and went above and beyond by personally checking my car after the service and informing me about the oil life. Hailey also stayed in touch and communicated with me throughout the process. Overall, I am delighted and truly appreciate all the teamwork they provided. ~ Laura Crawf... read more

Business response:

Thank you for your wonderful feedback! We're thrilled that our team exceeded your expectations with their professional service and clear communication. Your recognition of our team's collaborative effort means everything to us at Vandergriff Acura. We truly appreciate you taking the time to share your experience. 

Rheatore@yahoo C.'s profile image
Rheatore@yahoo C. 
10 months ago

Mauricio was excellent. He was kind patient and explained evetything. 

Business response:

We greatly appreciate your wonderful feedback about your experience. It's fantastic to hear that your service representative was so helpful and took the time to walk you through everything with such care and patience. We're thrilled that you felt well-informed and supported throughout your visit. Your kind words truly mean a lot to our team, and we look forward to continuing to provide you with the same exceptional service in the future. 

2016 ACURA MDX TECH Owner's profile image
2016 ACURA MDX TECH Owner 
10 months ago

My service rep did an excellent job making sure that all of my needs were met when it came to having my vehicle serviced. I appreciate my service rep for taking into consideration my time, for giving sound financial advice, and providing updates on my vehicle status. I'm also thankful that I was able to get a loaner vehicle while my vehicle was being serviced. 

Business response:

We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that your service representative took great care in addressing all your vehicle service needs while being mindful of your valuable time. We're especially pleased that you found the financial guidance helpful and that the regular updates kept you well-informed throughout the process. Having access to a loaner vehicle while your car was being serviced shows our commitment to keeping you mobile and minimizing any disruption to ... read more

Leejonesphoto@aol C.'s profile image
Leejonesphoto@aol C. 
10 months ago

Flawless transaction. Easiest car deal in a while. Tom was a pleasure to work with 

Business response:

We are honored to hear about your seamless experience. It's wonderful to know that your car purchase went so smoothly and that you found the entire process straightforward. We're delighted that Tom made such a positive impression and that working with him was enjoyable. Your feedback about having such an easy transaction means a great deal to us. We're thrilled that we could provide you with the excellent service you deserve, and we look forward to serving you again in the future. 

2008 ACURA RDX TECHNOLOGY Owner's profile image
2008 ACURA RDX TECHNOLOGY Owner 
10 months ago

The service advisors are top-notch, and the experience here is always pleasant. 

Business response:

We are glad to hear about your wonderful experience with our team. Your kind words about our service advisors mean so much to us, as we strive to provide exceptional care for every customer who visits Vandergriff Acura. It's truly rewarding to know that we consistently create a positive atmosphere during your visits. We appreciate customers like you who take the time to share their experiences, and we look forward to continuing to exceed your expectations with outstanding service. 

2011 ACURA RDX TECHNOLOGY Owner's profile image
2011 ACURA RDX TECHNOLOGY Owner 
10 months ago

Excellent service. Could not have been more pleased with the thorough workmanship. Taylor Jones is wonderful to work with which makes it all effortless. 

Business response:

We sincerely value your wonderful feedback about your recent service experience with us. It brings us great joy to hear that you were completely satisfied with the quality and thoroughness of the work performed on your vehicle. We take pride in delivering exceptional workmanship that meets the high standards our customers deserve. Your kind words about our team member's professionalism and helpfulness mean so much to us. Making your service experience smooth and effortless is exactly what we strive for every day. Thank you f... read more

2020 HONDA ACCORD SPORT Owner's profile image
2020 HONDA ACCORD SPORT Owner 
10 months ago

Fast & efficient plus customer service was great 

Business response:

We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that our team provided you with quick and efficient service while maintaining excellent customer care. Your comments about the quality of service you received mean a great deal to us and motivate our team to continue delivering exceptional experiences. Thank you for choosing Vandergriff Acura and for taking the time to share your thoughts with others. 

Frequently asked questions about Vandergriff Acura

How is Vandergriff Acura rated?

Vandergriff Acura has a 4.5 star rating with 8,712 reviews. 

When is Vandergriff Acura open?

Vandergriff Acura is open now. It will close at 9:00 p.m.