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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Since 1997, Vandergriff Acura in Arlington, TX, a multi-time Acura Precision Team Award winner, has been a premier destination for luxury car shoppers. We proudly offer top-selling models like the MDX, TLX, and RDX, serving Arlington and surrounding areas, including Fort Worth, Grand Prairie, and Mansfield. Our dealership provides a range of options to buy, lease, or finance your next vehicle. Our service center, staffed by certified technicians, specializes in oil changes, brakes, tires, and repairs using genuine OEM parts.... read more
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My husband and I were on the search for a car for our teenage daughter who is going to get her license way too soon. ;) Hubby did a lot of research on what would be a safe and reliable car for her. He decided that an Acura TSX would be a great choice. Since it was her first car we were looking at around the $6,000 price point and wanted to pay cash for the car. While looking around online to see what was available in the DFW area we came across one that met all of our check boxes. I called the dealership to see if the car wa... read more
This place wasted so much of our time. 2 days worth, to be exact. It was the classic bait and switch. Initially we knew exactly which car we wanted and we called multiple dealerships to see if they had the vehicle in stock before we decided to drive over an hour to get there. Vandergriff Acura of Arlington promised they had the vehicle we liked that we had seen online but we needed to come in that day to get the best price. We came in and of course, they didn’t have the vehicle they had guaranteed us. The salesman was nice a... read more
These people will try to sell you a broken car. I test drove a car that very obviously had been heavily abused by the previous owner and needed thousands of dollars in repairs. They tried telling me that the car was fine and all my complaints were normal. Ended up going to another dealership and test driving the exact same car and it had none of the issues they were claiming were "normal".
The sales person that help me worked hard to find want I wanted n needed But than the Finance manager Michael come in the picture everything went down hill was not interested in want I wanted only what he wanted to sale. So I left with no sale. 2 hour later made Purchase at westway ford the same vehicle my salesperson had for me but (Mike luong)would not let it go SAD felt bad for my salesperson. he tried so hard Mykel K. Thanks for everything
Bad Experience Purchased 2014 Acura RDX out of state. Car was shipped to AZ and we couldn't believe the car arrived with damage never disclosed. Dealership refused to assist with return shipment or repair of damages. The next disappointment when the car arrived was that the odometer was off by 200 miles! The dealership did not bother to walk outside to get the actual odometer reading before filling out the odometer paperwork. The dealership explanation was they had to drive to complete the 177-point inspection. A copy of the... read more
I feel so ridiculous for buying a car that I did not have checked by an outside mechanic. I just heard such good things about vandergriff that I let their talk of 72 point inspections and top of the line mechanics sway me. We bought a 2013 Sequoia and when we went to pick it up, the interior was still extremely dirty and when I got it home and tried to put my stroller in the car a back pannel fell of the back of the seat. I was pretty annoyed since they told me they detailed it already and would detail it more before we pick... read more
unethical dealership I bought a vehicle from this dealership on March, 03 2020. I saw the vehicle on car-gurus for the price of ( 17,988 ) on March , 02 2020 immediately I liked it and was very interested so I got in touch with one of the sales person there. I wanted to put a deposit on the car because I live in Oklahoma and was 3 hours away from the dealership. But I was told I could not put a deposit down on the vehicle without pulling my credit, I did not feel comfortable giving my social security number and having my cre... read more
Bryson was not available the day I scheduled to come look for a car. He passed me off to a coworker. I picked out a certified car that needed to be serviced. They took my car and gave me a brand new car to drive until the car I was getting was serviced. Bryson did not follow up with me and neither did the coworker. I had to contact them only to learn that the car I wanted had problems. I was upset due to NO COMMUNICATION. I spoke with upper management Chris Synder who was very nice but failed to meet with me after setting up... read more
Service Department Purchased four tires from Vandergriff Acura July 2019. Last month dealership gummy plugged my tire. Last weekend I had to replace tire at Discount Tire because I live one hour from dealership. Made a call to Acura from Discount Tire and was told to bring in receipt with no mention of bringing old tire as well. Acura will not honor warranty now because of incorrect information I was given by associate. This is the second time I have had problems with service department. No integrity.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 5,709 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.