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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Since 1997, Vandergriff Acura in Arlington, TX, a multi-time Acura Precision Team Award winner, has been a premier destination for luxury car shoppers. We proudly offer top-selling models like the MDX, TLX, and RDX, serving Arlington and surrounding areas, including Fort Worth, Grand Prairie, and Mansfield. Our dealership provides a range of options to buy, lease, or finance your next vehicle. Our service center, staffed by certified technicians, specializes in oil changes, brakes, tires, and repairs using genuine OEM parts.... read more
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Never again This is by far the worst dealership in the country. They can't follow through with promises and try to ignore you and screw you every chance they get. If your buying a car from them don't let them promise you anything that is needed and not with the car at that moment (i.e. Touch up paint, second key) you with have to fight tooth and nail to get anything from them even with a receipt showing they owe it to you. I don't know how this place is still in business!!!!!!
Lack of professionalism Courteous to sale. After the sale, they don't care about their customers. BAD experience, LIARS!! They don't honor their promises. I am very disappointed with the treatment I received. No managers to talk to.The person that "helps (me desgració)" me buying the car is not working anymore and no one cares about follow up with some items that were pending. Esther Hernandez
Worst Experience Ever very disappointed with the overall service we received. Scott was the rudest sales person I've encountered. How do you expect to sell when you treat people as if they were ignorant. They took advantage of a young 20 year old trying to purchase her 1st car. To top it off they took a trade in car that was not in her name and when I went to get the car they had already taken the plates away! Never again will we do business with these people or dealership. You are Forewarned!!
Not what I expected After reading countless reviews online before making the hour-long drive, I've had continuous issues with my car that it makes me regret buying it in the first place. 2 weeks after my purchase, I went back to get a tire balance, as my TLX would vibrate on and off the highway. Then I had to go back AGAIN to get the steering wheel properly aligned, another balance, and then was told that one of my wheels was slightly bent (they made sure to go out of their way to show me because it was previously there but ... read more
24 hours of delight and Weeks of frustration There is no zero star that stands for "We have been robbed." The day of purchase was smooth and went wonderfully... expected as they are cushioning the bottom line. We are now ready to file a Better Business complaint as the finance side of this deal has been unorganized and horrendous. As we have done for years in the past, I would go in with your own financing or not do business with this dealership. Due to Acura's lack of organization, returning calls and empty promises we have... read more
Vandergriff likes to play games. I drove two hours to look at an Acura TSX I saw advertised online. The car was nice, and I decided to begin negotiations on the car. This is where the story went sour... the advertised price was one figure online, but when it came time to purchase the car, they had added twenty-five hundred dollars of "options" to the car. When I asked about these options, the salesman said "well, they're already on the car." Umm, hello, what about the advertised price? Isn't that false advertising? Finally t... read more
Shared confidential information They shared information with my brother who is a financial manager at another dealership whom I had a troubled relationship with and haven't spoken to in 4 years, At first the denied it then oh we're sorry it want happen again. My brother know everyone in DFW car business I he will see to it I never get a car loan. Don't trust vandergriff with anything
Worst Experience I had while buying a Car Worst Customer Service, they treat the customer as Garbage. The manager (Robert Fugate) don't treat customer as people and even told me that he is the best Car Salesman in whole DFW Area, which is totally xxxxxxxx. I have asked my friends and family to keep away from Vandergriff Acura. They sell damaged car and blame you for the damage. I had a horrible experience with them. I don't want others to go thru the same. Please stay away from them.
punishing your customer for disagreeing? I bought a certified 2016 Acura MDX with tech package. Before I went there to pick up the car, I did some research about the transmission. There is a TSB 15-054 to solve hesitation issue. I asked the dealer to have the TSB performed. It was not done. After I got the car, I called next week and scheduled to have this done at 12:00 noon. I went there and told diagnosis is needed. I told Vini (service manager) that I just needed to have the TSB performed. He gave me a look (you are to be... read more
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 5,709 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.