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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Couldn't get ahold of service adviser on phone. He took day off while i'm needing my car looked at.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace02@vtaig.com to discuss what we can do to help.
Disappointed I was contacted 3 times, we spoke about the truck we were interested in and we drove in traffic to make a 6 PM appointment the dealership set...almost 25 miles away....only to get there and find out the truck wasn't even on the lot.
Business response:
Michael, we apologize that we couldnt match you with your ideal vehicle this time around. We have invested thousands of dollars in technology to stock high-demand vehicles. Our inventory changes by the hour and we might be able to find you something very comparable in a timely manner. Please contact Edwin Rivera, our General Sales Manager, at Erivera04@vtaig.com at your earliest convenience so we can address your concerns.
They are not telling on their site that we cant use our bank . To get that price I have to use their finance. Thats not fair but Im happy bcz I bought truck from other dealership who didnt try to hide and do not play games . Stay away from Vandergriff Chevrolet.
Business response:
Hello Alex and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. Please contact Kelly Cook, our General Manager, at Kcook@vandergriffchevrolet.com at your earliest convenience so we can address your concerns.
Ignored my request for otd. Will never do business with the.
Business response:
Tim, customer service is our top priority and we want to see if we can address your issue. Please contact Edwin Rivera, our General Sales Manager, at Erivera04@vandergriffchevrolet.com at your earliest convenience so we can address your concerns.
Definitely the worst. Not going back again
Business response:
We are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand the situation. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace02@vtaig.com to discuss what we can do to help.
Communication started out well, and then sort of dropped off. I reached out a second time about the sole vehicle I was interested in, and was contacted by a second staff member. I confirmed availability mid week, and said I'd be able to come see it after work on Saturday. I was sent an online credit application Saturday morning, and I filled it out before heading to the dealership. I messaged when I was 45 minutes away. Upon my arrival, the representative said they hadn't had a chance to look at my application yet, and left ... read more
Business response:
Christine, we apologize that we couldnt match you with your ideal vehicle this time around. We have invested thousands of dollars in technology to stock high-demand vehicles. Our inventory changes by the hour and we might be able to find you something very comparable in a timely manner. Please contact Edwin Rivera, our General Sales Manager, at Erivera04@vandergriffchevrolet.com at your earliest convenience so we can address your concerns.
Bad deal dont go here unless you want some guy to tell you your getting 1 thing then you get another
Took 2 weeks to replace a windshield in a 2018 high country 2 weeks Only reason they get 2 stars is cause the gave me a loaner 2 WEEKS!
Vandergriff sales people get you in what you want their good, if you stay firm with what you want and dont let the SELL you. Service Center Sucks! Ive purchased a 250,000 worth of vehicles there 0 miles Brand New, yet when i go in for Free oil change Free inspection Free anything. They tell me why its gonna cost me money. When i came in im made it clear im here for the FREE ....... Shoulda tod me it wasnt FREE then FREE is out of the realm of possibility there
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 10,158 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is open now. It will close at 9:00 p.m.