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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
prep done well
Great service!!
Fast and friendly service but hopefully nothing major happen because thats where I have a problem it takes too long for them to service your fairly new vehicle without being able to give you a rental in return like you can predict when something going to go wrong with your vehicle. Thats a major problem with this dealership because I dealt with this issue on more than one incident. But the workers and service is great just there system of providing transportation for jobs thats going to take some time needs to change especia... read more
Bought the truck from them. Took it back for some agreed upon repairs. Told them the front brake pad message was on the dash message center. All they did was just turn off the message. The truck still needed brake pads. They thought this was acceptable gave it back to my wife knowing it needed brake pads. No communication that it needed brake pads, just was told it was taken care off. I think it was just some shady used car (get them out of the shop) stuff.
Business response:
We are concerned to hear about your experience, and we understand your frustration. We take your feedback seriously and what you have described does not reflect the standard of care we aim to provide. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to Justin Moore, our Service Director, at jmoore24@vtaig.com or Chris Snyder at Csnyder02@vtaig.com or 817-689-5801 so we can discuss this further.
Will not go back to that Dealership. My issue was not not fixed. I will take my car somewhere else and have it fixed. Great place if you want waste your time.
Business response:
We value your input, and we're sorry to hear that your experience left you feeling this way. It's clear your visit did not meet your expectations, and we understand how frustrating it can be to leave without having your concern resolved. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to [CONTACT NAME] at (682) 323-2486 so we can discuss this further.
The sales process was just fine the salesman was great. My HUGE problem was when we returned the vehicle for the replacement of the windshield and the right running board. The Brake pad indicator was on the dash and we were told that the vehicle had not gone through the dealerships check over (very dirty interior). When we returned to pick the truck up, My wife was told that they had repaired the cause of the brake pad indicator. What was actually done was just the indicator message was just turned off. There was NO repairs ... read more
Business response:
Thank you for taking the time to share your feedback. We understand how serious vehicle safety is, and we can see why this situation has left you feeling this way. We take feedback like this seriously and want to make sure every customer leaves with a vehicle they can trust. Please reach out to Chris Snyder at Csnyder02@vtaig.com or 817-689-5801 so we can discuss this further.
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 10,682 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is closed now. It will open at 8:30 a.m.