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Vandergriff Chevrolet
- Car Dealers
- Arlington, TX
About this business
Location details
1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service was ok, but I just went for and oil change, and a transmission fluid change. Then I was told that I needed a new battery which would have been fine, but I said I just had my battery replaced two years ago. Then Charlie then told me that I needed new cables that caused resistance which would cause my battery to wear down which I never heard such a thing, and was told that it would cost me 1100.00 dollars which is ludicrous, and put a sour taste in my mouth. I felt like I was taking advantage of.
Business response:
Thank you for sharing your feedback. We're sorry to hear about your recent experience. It's important to us that you feel confident in the services we provide, and we want to address your concerns directly. Please reach out to Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com. He will be able to review the details of your service and help resolve any issues you encountered. We value your business and hope to have the opportunity to make things right.
Liked service. Waiting for a part to finish
Business response:
Thank you for your feedback! We're glad to hear that you liked the service you received. We understand that waiting for a part can be inconvenient, and we appreciate your patience. If you have any questions or need updates on your service, please feel free to reach out. We're here to help!
Vandergriff Chevy was a great experience in and out with new car in no time
Business response:
Thank you for your great review! We're thrilled to hear that your experience with us was smooth and efficient. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new car, and we look forward to serving you again in the future!
They are really professional with the work they done. They take the time to explain what needs to be. Very friendly.
Business response:
Thank you for your kind words! We're thrilled to hear that you found our team both professional and friendly. We take pride in taking the time to explain the work needed and ensuring that you have a positive experience. If you need any further assistance or have additional questions, please feel free to reach out. We look forward to serving you again!
Service done in a timely manner.
Business response:
Thank you for your feedback! We're pleased to hear that your service was completed in a timely manner. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
I will continue to use this dealership. I always get professional and courteous service. Also the job is done right.
Business response:
Thank you for your continued trust in our dealership! We're thrilled to hear that you consistently receive professional and courteous service and that the job is always done right. Your loyalty means a lot to us, and we look forward to serving you for many years to come. If there's anything more we can do for you, just let us know!
Krystal took very good care of me. Everything went smooth.
Business response:
Thank you for your great feedback! We're glad to hear that Krystal provided excellent care and that everything went smoothly during your visit. We look forward to serving you again in the future!
There greaaaaaaat Tony tiger
Business response:
Thank you for your 5-star rating! We're delighted to hear you had a positive experience. If you have any feedback or need assistance in the future, feel free to reach out. We look forward to serving you again!
Quick and easy experience. Awesome!
Business response:
Thank you for your feedback! We're thrilled to hear that you had a quick and easy experience with us. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!
Frequently asked questions about Vandergriff Chevrolet
How is Vandergriff Chevrolet rated?
Vandergriff Chevrolet has a 4.3 star rating with 9,825 reviews.
When is Vandergriff Chevrolet open?
Vandergriff Chevrolet is open now. It will close at 9:00 p.m.