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1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The communication with the service department was great, they kept me updated on what was going on as they figured out each issue and next steps. However, I think they had to do some soldering when they replaced my brake switch sensor and the connecter and some of the soldering burned into the floor mat. Otherwise, my issues were fixed and addressed.
Business response:
Thank you for your detailed feedback! We're glad to hear that the communication from our service department was clear and kept you informed throughout the process. However, we sincerely apologize for the issue with the soldering and the floor mat. That's certainly not the experience we aim to provide, and we will review this to prevent any similar issues in the future. If you'd like to discuss this further or need any additional assistance, please don't hesitate to reach out to us directly. We appreciate your business and lo... read more
Great Customer Service and prompt response
Business response:
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and that we were able to respond promptly to your needs. Providing excellent service is always our priority, and we truly appreciate your support. If you ever need assistance again, don't hesitate to reach out to us. We look forward to serving you in the future!
Great job good service and it was organized.
Business response:
Thank you for your review! We're glad to hear that you had a positive experience and that everything was organized and met your expectations. We appreciate your feedback and look forward to providing you with excellent service again in the future.
Brandon is awesome! He is always going above and beyond.
Business response:
Thank you for your review! We're so glad to hear that Brandon continues to go above and beyond in providing excellent service. He is a valuable part of our team, and we'll be sure to share your kind words with him. We truly appreciate your feedback and look forward to assisting you again in the future.
The service tech I had was fantastic! Helpful, kept me updated. and service was not delayed.
Business response:
Thank you for sharing your experience! We're thrilled to hear that your service tech provided fantastic support, kept you informed, and ensured that everything was completed on time. We truly value your feedback and are glad to know we met your expectations. We look forward to serving you again soon!
Fast in and out service, no overtake.
Business response:
Thank you for your feedback! We're glad to hear that you had a fast and efficient service experience. We always strive to provide quick and straightforward service without any unnecessary delays. We look forward to assisting you again in the future!
Great, efficient and fast service!
Business response:
Thank you for your feedback! We're thrilled to hear that you had a great experience and that our service was efficient and fast. Providing timely and high-quality service is always our goal, and we're glad to know we met your expectations. We look forward to serving you again soon!
Quick service and I like is the reason I going for
Business response:
Thank you for your feedback! We're glad to know that our quick service is one of the reasons you choose us. It's great to hear that we've made a positive impression, and we look forward to continuing to provide you with efficient and reliable service. If there's anything else we can do to enhance your experience, don't hesitate to let us know.
Courtious and timely service!
Business response:
We appreciate your feedback and are glad to hear you were happy with the courteous and timely service. Our team is committed to providing efficient and respectful care, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please let us know!
Vandergriff Chevrolet has a 4.3 star rating with 10,676 reviews.
Vandergriff Chevrolet is closed now. It will open tomorrow at 8:30 a.m.