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1200 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The team did a great job helping us to find our car, nice place, great customer service and attention from our sales person.
Business response:
We are thrilled to hear about your exceptional experience at our dealership. Your positive feedback highlights our team's commitment to delivering outstanding customer service, from helping you locate the perfect vehicle to providing personalized attention throughout the process. Our sales team takes great pride in creating a welcoming environment and ensuring each customer receives individualized support. We're particularly gratified that our approach made your car-buying experience pleasant and successful. Thank you for sh... read more
In and out good service Nice and clean
Business response:
Thank you for your positive feedback! We're delighted to hear that you experienced good service and found our facilities to be clean and welcoming. Our team strives to provide efficient service while maintaining a pleasant environment for our customers. We appreciate you taking the time to share your experience and look forward to serving you again in the future. Thank you for choosing us!
Pretty easy...in and out...carman and oscar took great care of me
Business response:
Thank you for your great review! We're thrilled to hear that you had an easy and efficient experience, and that Carman and Oscar took excellent care of you. Our team is dedicated to providing top-notch service, and it's wonderful to know they made a positive impact on your visit. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
The service was fast and vehicle delivered on time. I was in for a thermostat replacement. The next day my engine light came on and I had a friend check the code. It was running to much air. Lifting the hood we found a vacuum line had not been reconnected and a bolt missing that holds down the air cover. Very disappointed in the oversite. I am going to check yes in the box below hoping that this kind of error will not happen again.
Business response:
We appreciate you taking the time to share your experience, and we sincerely apologize for the oversight regarding the vacuum line and the missing bolt after your thermostat replacement. It's disappointing to hear that this issue arose so soon after your service, and we understand how frustrating that must be. To ensure that we address this matter properly and to prevent similar situations in the future, we encourage you to contact Charlie Pace, our Service Director, at 817-299-2362 or Cpace@vandergriffchevrolet.com. He will... read more
Lyft ride home and back to dealership so didn't have to wait for the service.
Business response:
Thank you for your feedback! We're glad to hear you took advantage of our Lyft service to avoid waiting at the dealership. We aim to make your experience as convenient as possible, and it's great to know that this option worked well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!
We had a great experience all the staff was great and were very helpful
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience and that our staff was helpful throughout your visit. Providing excellent service is our top priority, and it's rewarding to know we met your expectations. We truly appreciate you taking the time to share your thoughts and look forward to assisting you again in the future!
Absolutely the best dealership I have ever worked with. They went above and beyond to make sure that we were taken care of.
Business response:
We are truly honored by your exceptional review and deeply appreciate your enthusiasm about our dealership. Your words mean a great deal to our entire team, who work diligently to provide outstanding customer service and support. Our commitment is to ensure every customer feels valued, supported, and completely satisfied throughout their entire experience with us. We strive to go beyond mere transactions and create genuine, meaningful relationships with our customers. Hearing that we've exceeded your expectations is incredib... read more
My service advisor A b M. was very helpful and polite .
Business response:
Thank you for your positive feedback! We're delighted to hear that your service advisor was helpful and polite during your visit. Providing excellent customer service is a top priority for us, and it's wonderful to know that they made a positive impression. Your kind words highlight the dedication our team has to ensuring a great experience for every customer. We appreciate you taking the time to share your thoughts, and we look forward to serving you again in the future!
I will start with the folks there are always warm and friendly !! I will end with they are knowledgeable and quick.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you found our team to be warm, friendly, knowledgeable, and quick. Creating a welcoming atmosphere while delivering efficient and expert service is our top priority, and it's great to know that we succeeded in making your experience a positive one. Your kind words motivate us to continue providing the best service possible to all our customers. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you back in the f... read more
Vandergriff Chevrolet has a 4.3 star rating with 10,676 reviews.
Vandergriff Chevrolet is closed now. It will open at 8:30 a.m.