This profile has been claimed by the business owner or representative.
Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mercedes was an excellent advisor, kind, patient and kept me updated. Customer waitung area is comfortable and the snacks and beverages are appreciated.
Business response:
We are overjoyed to hear about your recent experience with us! It is wonderful to know that Mercedes provided you with such attentive and patient service while keeping you informed throughout your visit. We will be sure to pass along your kind words to her. Thank you for also taking the time to mention the waiting area. We want every visit to be as comfortable as possible, and it means a great deal to know that those details made a difference. We look forward to welcoming you back!
Service took a really long time. The shop seemed understaffed. They did not fill my washer fluid, and did not vacuum interior as promised.
Business response:
We value your input, and we are sorry to hear that you feel this way about your recent visit. We understand your frustration. Experiences like this fall short of the standards we hold ourselves to, and we take that seriously. We would like to discuss this further and work towards a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can better address your concerns.
Good service except my personal sun shade is missing I would like it returned please
Business response:
Thanks for taking the time to share your feedback, dennis.polzun! We are glad to hear that your overall service experience was a positive one, and we truly appreciate your kind words.
The porter on the drive was excellent kept us informed until the advisor was free to help, advisor was very efficient and took care of the services requested. Services were performed quickly and before estimated time of completion
Business response:
We are overjoyed to hear about your recent experience with us! It is wonderful to know that our team kept you informed and made sure you were taken care of right away. That kind of attentiveness and clear communication is exactly what we strive for with every visit.
The process was a little bit longer than I expected but overall it was a great experience.
Business response:
We are glad to hear that your overall experience with us was a great one! We truly appreciate you taking the time to share your feedback, and we understand that a longer-than-expected process can be inconvenient. Your comments are valuable to us, and we will use them to continue improving the experience we provide to every customer. We hope to welcome you back to Vandergriff Hyundai again soon!
Quick, friendly & efficient. The staff was very nice. I was very happy with the experience & super happy about the make ready cleaning. Great job!
Business response:
Thanks so much for taking the time to share your experience! We are thrilled to hear that our team made such a positive impression with their friendly and efficient service, and that the make ready cleaning exceeded your expectations. We truly appreciate your kind words and are glad your visit went so smoothly. We look forward to welcoming you back whenever you need us!
Always have a good experience when I come to Vandergriff Hyundai. Service fast and efficient.
Business response:
We are absolutely thrilled to hear that you consistently have great experiences with us! It is always wonderful to know that our team is delivering the fast and efficient service that our customers deserve. We look forward to welcoming you back on your next visit!
I was kept informed about repair progression. Bathroom clean. Healthy snacks Coffee cream selection??? Overall:9.5
Business response:
We are honored to read your kind feedback, Margo! It's wonderful to know that you felt informed throughout the repair process — keeping our customers in the loop every step of the way is something we genuinely care about. We're also glad the amenities added a little comfort to your visit, and we'll take your note about the cream selection to heart as we continue to look for ways to improve. Thank you for the 9.5 overall rating — we'll keep working to earn that last half point! We truly value your trust and look forward to we... read more
No No ? ? The dealership provided excellent service They kept me up to date on progress at all times
Business response:
We are absolutely thrilled to hear about your positive experience with us, Greg! Keeping our customers informed throughout the entire process is something we truly care about, and it is wonderful to know that our team delivered on that commitment. Thank you for taking the time to share your feedback — it means a great deal to us. We look forward to serving you again in the future!
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 10,046 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is closed now. It will open on Monday at 7:00 a.m.