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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Always have a good experience when I come to Vandergriff Hyundai. Service fast and efficient.
Business response:
We are absolutely thrilled to hear that you consistently have great experiences with us! It is always wonderful to know that our team is delivering the fast and efficient service that our customers deserve. We look forward to welcoming you back on your next visit!
I was kept informed about repair progression. Bathroom clean. Healthy snacks Coffee cream selection??? Overall:9.5
Business response:
We are honored to read your kind feedback, Margo! It's wonderful to know that you felt informed throughout the repair process — keeping our customers in the loop every step of the way is something we genuinely care about. We're also glad the amenities added a little comfort to your visit, and we'll take your note about the cream selection to heart as we continue to look for ways to improve. Thank you for the 9.5 overall rating — we'll keep working to earn that last half point! We truly value your trust and look forward to we... read more
No No ? ? The dealership provided excellent service They kept me up to date on progress at all times
Business response:
We are absolutely thrilled to hear about your positive experience with us, Greg! Keeping our customers informed throughout the entire process is something we truly care about, and it is wonderful to know that our team delivered on that commitment. Thank you for taking the time to share your feedback — it means a great deal to us. We look forward to serving you again in the future!
The employees were nice and helpful, and Mohammad was especially nice and helpful Mohammad explained things very well and was very courteous
Business response:
We are utterly delighted to hear about your wonderful experience with our team! It is truly gratifying to know that you felt well taken care of, and that Mohammad's courteous manner and clear explanations made such a positive impression on you. We will be sure to pass along your kind words to him and the rest of the team — feedback like this means a great deal to us. Thank you for taking the time to share your experience, and we look forward to serving you again!
My appt time was honored. I was out within the timeframe they promised. The waiting room and bathrooms were clean and well stocked. It was a relaxing time waiting for the car to be done. And the associate who helped me was so kind and considerate It made me want to come back and get service there again
Business response:
We are elated to hear about your positive experience! It's wonderful to know that we honored your appointment time and completed your service within the promised timeframe. We take great pride in maintaining clean, comfortable facilities and are delighted that you found our waiting area and restrooms to be well-maintained and welcoming. Your kind words about our associate truly warm our hearts. We believe that exceptional customer service is built on genuine care and consideration, and we're thrilled that this came through i... read more
Like the idea of having one advisor when I go for my car needs. That advisor knows you and what you need when you go in for repairs. My advisor is the best.
Business response:
Thank you for your review, Veronica! We are thrilled to hear that you appreciate the personalized approach of having one dedicated advisor for all your automotive needs. It truly makes a difference when you have someone who understands your specific requirements and vehicle history. Your feedback about your advisor knowing you and your needs demonstrates exactly what we strive for at Vandergriff Hyundai - building genuine, long-term relationships with our customers. We're delighted that this approach has made your service ex... read more
Complete, out the door as promised Got a thorough report and know what to do next!
Business response:
We are pleased to hear about your positive experience! It's wonderful to know that we delivered on our promises and provided you with a comprehensive report that gives you clear direction for your next steps. Your feedback truly means a lot to us and reinforces our commitment to providing transparent, thorough service to every customer. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
First visit 1 star waited 10 minutes past 7 to open. Some others no to mention. This time 5 star glad I tried 1 more time. Car wash and vacuum adviser Mercedes was so professional. I ran 5 used car lots in Houston this is how I wanted my customers treated. Hope it stays the same it will sell cars for company and kept customers. That is car dealerships problem taking care of customers like you want to be treated at any business but cars are more expensive. So keep up 5 stars and you want lose customers but keep them and sell ... read more
Business response:
We are thrilled to hear about your positive experience during your recent visit! We genuinely appreciate you giving us another opportunity to serve you, and we're delighted that Mercedes provided you with the professional service you deserved. Your feedback about the car wash and vacuum service is invaluable to us. Your perspective means a great deal to us. We understand how important it is to treat every customer with the respect and care they deserve, especially given the significant investment a vehicle represents. We're ... read more
Everything was fine when I arrived. It did take about 15 minutes for a Service manager to come talk to me. I did have an appointment. After that, everything went well.
Business response:
Thank you for taking the time to share your experience with us, Gail. We understand that waiting can be frustrating, especially when you have scheduled an appointment, and we appreciate your patience during that initial delay. We are grateful to hear that once our service manager was able to meet with you, everything proceeded smoothly and met your expectations. Your feedback helps us continue to improve our service processes, and we truly value customers like you who take the time to share their honest experiences.
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 9,959 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is open now. It will close at 9:00 p.m.