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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The employees were nice and helpful, and Mohammad was especially nice and helpful Mohammad explained things very well and was very courteous
Business response:
We are utterly delighted to hear about your wonderful experience with our team! It is truly gratifying to know that you felt well taken care of, and that Mohammad's courteous manner and clear explanations made such a positive impression on you. We will be sure to pass along your kind words to him and the rest of the team — feedback like this means a great deal to us. Thank you for taking the time to share your experience, and we look forward to serving you again!
My appt time was honored. I was out within the timeframe they promised. The waiting room and bathrooms were clean and well stocked. It was a relaxing time waiting for the car to be done. And the associate who helped me was so kind and considerate It made me want to come back and get service there again
Business response:
We are elated to hear about your positive experience! It's wonderful to know that we honored your appointment time and completed your service within the promised timeframe. We take great pride in maintaining clean, comfortable facilities and are delighted that you found our waiting area and restrooms to be well-maintained and welcoming. Your kind words about our associate truly warm our hearts. We believe that exceptional customer service is built on genuine care and consideration, and we're thrilled that this came through i... read more
Like the idea of having one advisor when I go for my car needs. That advisor knows you and what you need when you go in for repairs. My advisor is the best.
Business response:
Thank you for your review, Veronica! We are thrilled to hear that you appreciate the personalized approach of having one dedicated advisor for all your automotive needs. It truly makes a difference when you have someone who understands your specific requirements and vehicle history. Your feedback about your advisor knowing you and your needs demonstrates exactly what we strive for at Vandergriff Hyundai - building genuine, long-term relationships with our customers. We're delighted that this approach has made your service ex... read more
Complete, out the door as promised Got a thorough report and know what to do next!
Business response:
We are pleased to hear about your positive experience! It's wonderful to know that we delivered on our promises and provided you with a comprehensive report that gives you clear direction for your next steps. Your feedback truly means a lot to us and reinforces our commitment to providing transparent, thorough service to every customer. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
First visit 1 star waited 10 minutes past 7 to open. Some others no to mention. This time 5 star glad I tried 1 more time. Car wash and vacuum adviser Mercedes was so professional. I ran 5 used car lots in Houston this is how I wanted my customers treated. Hope it stays the same it will sell cars for company and kept customers. That is car dealerships problem taking care of customers like you want to be treated at any business but cars are more expensive. So keep up 5 stars and you want lose customers but keep them and sell ... read more
Business response:
We are thrilled to hear about your positive experience during your recent visit! We genuinely appreciate you giving us another opportunity to serve you, and we're delighted that Mercedes provided you with the professional service you deserved. Your feedback about the car wash and vacuum service is invaluable to us. Your perspective means a great deal to us. We understand how important it is to treat every customer with the respect and care they deserve, especially given the significant investment a vehicle represents. We're ... read more
Everything was fine when I arrived. It did take about 15 minutes for a Service manager to come talk to me. I did have an appointment. After that, everything went well.
Business response:
Thank you for taking the time to share your experience with us, Gail. We understand that waiting can be frustrating, especially when you have scheduled an appointment, and we appreciate your patience during that initial delay. We are grateful to hear that once our service manager was able to meet with you, everything proceeded smoothly and met your expectations. Your feedback helps us continue to improve our service processes, and we truly value customers like you who take the time to share their honest experiences.
this is my second visit and it was amazing customer service and everything Excellent customer service
Business response:
We are delighted to hear about your positive experience during your second visit. Your kind words about our customer service team truly mean the world to us, and we are thrilled that we could provide you with excellent service once again. It brings us great joy to know that we have consistently met your expectations and earned your trust. We genuinely appreciate your loyalty and look forward to continuing to serve you with the same level of excellence in all your future visits.
I drive two hours one way to Vandergriff because they are the ONLY reputable Hyundai dealer in DFW. They stand behind their cars, and their service is excellent both in the showroom and the service department. I won’t let another Hyundai dealer in DFW touch my car.
Business response:
We greatly appreciate your loyalty and trust. It truly means the world to us that you choose to drive two hours each way to visit our dealership, and we're honored to be your preferred Hyundai dealer in the DFW area. Your feedback about our commitment to standing behind our vehicles and providing excellent service in both our showroom and service department reflects the dedication our entire team puts forth every day. We understand that exceptional service builds lasting relationships, and we're grateful for customers like y... read more
Very professional and fast Everyone is on the same page, and very efficient. Always makes sure I'm satisfied
Business response:
We are elated to hear about your wonderful experience with our team at Vandergriff Hyundai. Your feedback about our professionalism, efficiency, and team coordination truly means the world to us, and we're thrilled that we could meet your expectations.
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 10,046 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is closed now. It will open on Monday at 7:00 a.m.