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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great dealership, been with Vandergriff for 6+ years and I can say that I have had nothing but a pleasant service
Business response:
We are grateful for your loyalty and continued trust in Vandergriff Hyundai over the past six years. Your commitment to our dealership means everything to us, and we truly appreciate you taking the time to share your positive experience.
Very thorough and fast I always receive great service. Much of what was needed was covered under warranty.
Business response:
Thank you for sharing your concerns about your recent service experience with us. We understand your frustration with the extended wait time for your recall service and the additional recommendations that felt unnecessary. We also recognize how concerning it must be that the squeaky noise you brought to our attention is still present after our technicians' attempts to address it.
Although service was a bit backed up Fabian continued to have constant contact with me. Lounge was clean and easy to navigate. WiFi was working and fast.
Business response:
We are delighted to hear about your positive experience with us. It's wonderful that Fabian maintained excellent communication with you throughout the service process, even when we were experiencing a backup. We truly value team members who prioritize keeping our customers informed and comfortable during their visit.
Helped me in a pinch when other Hyundai dealers couldn’t make time for me
Business response:
We genuinely admire your trust in choosing Vandergriff Hyundai when you needed reliable service quickly. It means so much to us that we could accommodate your schedule and provide the assistance you needed when timing was crucial. Your experience reflects our commitment to being there for our customers when they need us most. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same dedication.
Always a joy Dealership is exceptional in their dealing with the public. Makes trips to the dealer enjoyable.
Business response:
Thank you for taking the time to share your wonderful experience with us. We deeply cherish hearing that our team makes every visit enjoyable and that you find our approach to customer service exceptional. Your kind words about how we work with our customers mean so much to us. We're thrilled that you consistently have such positive experiences when you visit, and we look forward to continuing to provide you with the outstanding service that makes each trip a pleasure.
I always have a great experience with Vandergriff. Don't have any complaints. Fabian got me in and out.
Business response:
We are happy to hear about your consistently positive experiences with us. Your satisfaction means everything to our team, and we truly value your loyalty. It's wonderful to know that Fabian provided you with efficient service during your recent visit. We understand how important it is to have a smooth and hassle-free experience, and we're pleased that we continue to meet your expectations. Your feedback reinforces our commitment to delivering excellent customer service every time you visit.
Hyundai service team always do a great job with servicing me. The treat you like family thanks for the prompt service
Business response:
Thank you for your review and for sharing your wonderful experience with our service team. We're truly honored that our team has been able to provide you with exceptional service consistently. It means everything to us when customers feel welcomed and cared for like family during their visits. Your recognition of our team's dedication to prompt and quality service motivates us to continue delivering the same level of excellence. We genuinely appreciate your trust and look forward to serving you again in the future.
Very nice and accommodating, personable staff That doesn't force issues nor use a heavy-handed method to gain sales, more interested in meeting the customer where they are and going from there
Business response:
Thank you for your positive feedback! We're thrilled you appreciated our no-pressure approach and personable staff. At Vandergriff Hyundai, we believe in putting your needs first and building genuine relationships. Thank you for recognizing our team's commitment!
The Service Tech (Damien, I believe) was great! He was friendly, prompt, and helpful. I appreciate how polite and respectful he was. Additionally, Damien is a great educator. He ensured that I fully understood the services that had been recommended to me so that I could make an educated decision. Thank you.
Business response:
Thank you immensely for sharing your wonderful experience with our service team. We are delighted to hear that your service technician provided such exceptional care during your visit. It sounds like you received exactly the kind of friendly, prompt, and helpful assistance that every customer deserves. We truly value hearing that our team member was polite and respectful throughout your interaction. Most importantly, we appreciate you highlighting the educational approach taken to ensure you fully understood the recommended ... read more
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 9,959 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is open now. It will close at 9:00 p.m.