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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The people there really care about you
Business response:
Thank you for your wonderful feedback! We're so glad to hear that our team made you feel cared for during your visit. Providing exceptional customer service and building strong relationships with our customers is our priority. If you need anything further, please don't hesitate to reach out. We look forward to seeing you again!
Awesome service and very professional staff
Business response:
Thank you for your kind words! We're thrilled to hear that you experienced awesome service and found our staff to be very professional. We take pride in our team and their commitment to providing the best possible experience for our customers. If there's anything else we can do for you, please feel free to reach out. We look forward to serving you again!
They didn't try to push me to get services I didn't need.
Business response:
Thank you for your feedback! We're glad to hear that you felt our team respected your needs and didn't push unnecessary services. Providing honest and transparent service is important to us, and we appreciate your trust. We look forward to assisting you again in the future!
Service is always good I should not have to wait over 4 hours when i had an appointment
Business response:
Thank you for your feedback! We're pleased to hear that you consistently receive good service, but we sincerely apologize for the long wait you experienced despite having an appointment. Your time is valuable, and we want to address your concerns. Please reach out to Mike Book at mbook@vtaig.com, and he will assist you further. We appreciate your input and hope to improve your experience in the future.
Scott was Outstanding! We are very Pleased!
Business response:
Thank you for your wonderful review! We're delighted to hear that Scott provided you with outstanding service. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else or have questions in the future, please don't hesitate to reach out. We look forward to seeing you again!
They made sure everything was great I love and appreciate it the care they showed and to my newly purchased Toyota Highlander
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us and that our team took great care of you and your new Highlander. Your satisfaction means a lot to us, and we appreciate your trust in our services. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle!
Overall the car was clean but it seemed like a rushed job, which was disappointing since they had to keep our car an extra morning to finish. There was still cleaner residue all over the front console area, and the ceilings that had stains from a previous owner appear to be untouched.
Business response:
Thank you for your feedback regarding the cleaning service for your vehicle. We strive for excellence, and we're sorry to hear that your experience did not meet those standards. Your comments about the residue and untouched areas are concerning, and we appreciate you bringing this to our attention. To resolve this matter, please reach out to Mike Book at mbook@vtaig.com. He will be more than happy to assist you and ensure your vehicle is up to the quality you expect. Thank you for your patience, and we look forward to making... read more
Every thing was very good and service was excellent
Business response:
Thank you for your positive feedback! We're glad to hear that everything went well and that you received excellent service. We appreciate your support and look forward to seeing you again soon!
People were nice, service was fast
Business response:
Thank you for your review! We're happy to hear that you had a pleasant experience with our friendly team and that the service was quick. We appreciate your feedback and look forward to assisting you again in the future!
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,055 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open at 9:00 a.m.