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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very long wait even with the appointment.
Business response:
Thank you for your feedback. We apologize for the long wait time you experienced despite having an appointment. This is not the level of service we strive for, and we appreciate you bringing it to our attention. Please contact Mike Book at mbook@vtaig.com so we can address your concerns directly and work to improve your experience in the future. Thank you for your understanding, and we hope to hear from you soon!
Great job, quick, keep my car in great shape
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a great experience and that we're keeping your car in excellent shape. Providing quick and quality service is our priority, and it's wonderful to know we met your expectations. We look forward to serving you again soon!
Service rep courteous and professional. Truck required additional repairs after diagnostics which is always hard to accept. Truck does run more evenly so was worth investment in my 240,000 miles vehicle.
Business response:
Thank you for your thoughtful review! We're glad to hear that our service representative was courteous and professional. We understand that additional repairs can be tough to accept, especially with a vehicle that has high mileage, but we're pleased to know your truck is running more evenly now. Your investment in your vehicle is important, and we appreciate your trust in us to help keep it in good condition. We look forward to assisting you again in the future!
Adolfo is always courteous and keeps me informed on the status of my car. The only issue I had with the visit is that I didn't get a copy of the multi point inspection for my vehicle.
Business response:
Thank you for your kind words about Adolfo! We're glad to hear he consistently provides courteous service and keeps you informed. We apologize for the oversight regarding the multi-point inspection report. Please contact us so we can ensure you receive a copy of your inspection. Your satisfaction is important to us, and we want to make sure all your needs are met.
the staff was very professional and nice knowledgeable also
Business response:
Thank you for your kind words! We're delighted to hear that our staff was professional, nice, and knowledgeable. Providing excellent service is our priority, and it's great to know we met your expectations. We look forward to assisting you again in the future!
On time service complete. Pleasant service writer.
Business response:
Thank you for your feedback! We're pleased to hear that you experienced timely service and found our service writer pleasant. We look forward to serving you again in the future!
Exactly what I Expect good service. Wonderful service Dept.
Business response:
Thank you for your review! We're glad to hear that our service met your expectations and that you had a wonderful experience with our service department. We appreciate your support and look forward to continuing to provide you with great service in the future!
Jasmine was a wonderful service advisor
Business response:
Thank you for your kind words! We're delighted to hear that Jasmine provided you with excellent service. She is a valued member of our team, and we'll be sure to share your feedback with her. If you need any further assistance, don't hesitate to reach out!
Brought back vehicle to recheck previous issue.
Business response:
Thank you for your feedback! We appreciate you bringing your vehicle back for a recheck of the previous issue. If you have any further concerns or need additional assistance, please let us know. We're here to ensure your vehicle is in top condition and to address any issues you might have.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,055 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open at 9:00 a.m.