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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They took care of everything and the lady, Faith was so professional.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Faith provided you with professional and attentive service. Your satisfaction is our priority, and it's great to know everything was taken care of. If you need any further assistance, feel free to reach out.
Service was great Mike Hill and the service dep. always do a great job
Business response:
Thank you for the positive feedback! We're delighted to hear that Mike and the service department consistently provide great service. Your satisfaction is our top priority, and it's wonderful to know that we're meeting your expectations. We appreciate your business and look forward to assisting you again soon!
Great dealership and great service advisors
Business response:
Thank you for your kind words! We're thrilled to hear that you had a great experience with our dealership and service advisors. If there's anything else we can assist you with, please let us know. We look forward to serving you again!
Good service in my language, and kindness from the assistant.
Business response:
We're glad to hear you had a positive experience with our service and that our team was able to assist you in your preferred language. Your comfort and satisfaction are important to us. Thank you for your kind words! If you need anything else, don't hesitate to reach out.
I like this dealership. The service dept tells you what is recommended, but do not push extra services if you decline. Oil change with a coupon, and a state inspection took 90 minutes. Nice waiting room, free bottled water and coffee. Free wi-fi.
Business response:
Thank you for sharing your feedback. We're glad to hear that you appreciated the transparency of our service department and the amenities provided in our waiting room. We strive to offer a comfortable and efficient experience for all our customers. If there's anything specific that caused you to leave a 1-star review despite these positives, please let us know. We want to ensure we address any concerns and improve our service for the future.
very friendly and good service, very excellent
Business response:
Thank you for your review! We're delighted to hear that you found our service both friendly and excellent. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future!
excellent service as usual. Service advisor Ryan Parker can't be beat. He's the best!!!!
Business response:
Thank you for your kind words! We're thrilled to hear that you consistently receive excellent service and that Ryan stands out as the best. We'll be sure to pass along your praise to him. We appreciate your loyalty and look forward to assisting you again!
Our service representative Grace was courteous and professional. She kept us informed during each step of the repair and was responsive to questions.
Business response:
Thank you for your feedback! We're glad to hear that Grace provided you with courteous and professional service. It's great to know she kept you informed and was responsive to your questions throughout the repair process. If you need any further assistance or have additional questions, please feel free to reach out. We appreciate your support!
Ryan Parker (assistant service manager) explained what services were recommended to be performed and which one(s) were required to fix the problem that the FJ was taken there for and needed to be fixed. All work was done in a timely manner. The FJ was ready when promised. I have a year long warranty on the parts and labor. The car runs GREAT! Very happy experience at Vandergriff Toyota.
Business response:
Thank you for your detailed review! We're thrilled to hear that Ryan provided clear explanations and helped prioritize the necessary repairs for your FJ. It's great to know the work was completed on time and that your vehicle is running perfectly. We're glad you had a happy experience, and we appreciate your trust in us. Enjoy the peace of mind with your year-long warranty, and we look forward to serving you again!
Vandergriff Toyota has a 4.3 star rating with 13,055 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.