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Vandergriff Toyota

4.3

About this business

Location details

1000 W. I-20, Arlington, TX, 76017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.313,055 reviews
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2012 TOYOTA COROLLA BASE/S/LE Owner's profile image
2012 TOYOTA COROLLA BASE/S/LE Owner 
a year ago

it was great, thank you. You guys always or almost always take good care of my cars, and my family's car's. Sincerely. Ms. Alex A. 

Business response:

Thank you for your kind words! We're thrilled to hear that you and your family have consistently had a great experience with us. Your trust means a lot to us, and we look forward to continuing to take care of your cars in the future! If you ever need anything, don't hesitate to reach out. 

2014 LEXUS ES 350 Owner's profile image
2014 LEXUS ES 350 Owner 
a year ago

Vandergriff is my only go-to-place for my cars! 

Business response:

Thank you for your loyalty! We're thrilled to be your go-to place for your cars and appreciate your trust in us. We look forward to continuing to provide you with excellent service in the future! 

2019 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2019 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
a year ago

Recommended service I had received the previous visit. After checking, I had already received the same service the visit before that too. So paid twice already. They don't review their service records very well before recommending services. Don't blindly take the recommendations. 

Business response:

Thank you for bringing this to our attention. We apologize for the oversight regarding the recommended services, and we understand your frustration. We strive to provide thorough and accurate service recommendations, and it seems we fell short in this instance. Please contact Mike Book at mbook@vtaig.com so we can review your service history and address this issue. We appreciate your feedback and the opportunity to make things right. 

2021 TOYOTA COROLLA LE Owner's profile image
2021 TOYOTA COROLLA LE Owner 
a year ago

Aldolpho did a great job. Work was done in the time he told me it would be. 

Business response:

Thank you for your feedback! We're happy to hear that Adolpho provided great service and kept everything on schedule. We'll be sure to share your kind words with him. We look forward to serving you again! 

2023 TOYOTA HIGHLANDER HYBRID LE Owner's profile image
2023 TOYOTA HIGHLANDER HYBRID LE Owner 
a year ago

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Business response:

Thank you for the 5-star review! We're thrilled to know you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future! 

2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
a year ago

Fast friendly. I never go anywhere else! 

Business response:

Thank you for your great review! We're thrilled to hear that you had a fast and friendly experience with us. It means a lot to know that we're your go-to place for service! We look forward to continuing to provide top-notch care for you and your vehicle in the future. See you next time! 

2020 TOYOTA RAV4 LE Owner's profile image
2020 TOYOTA RAV4 LE Owner 
a year ago

They make it an enjoyable experience! 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that we made your experience enjoyable. Providing a positive atmosphere for our customers is our goal, and your satisfaction means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again! 

2012 TOYOTA CAMRY/SE/LE/XLE Owner's profile image
2012 TOYOTA CAMRY/SE/LE/XLE Owner 
a year ago

Good service as usual. My service advisor kept me informed. 

Business response:

Thank you for your feedback! We're glad to hear that you received good service and that your service advisor kept you informed throughout the process. Communication is key to a great experience, and we're pleased we met your expectations. We appreciate your continued trust in us and look forward to serving you again! 

Josie O.'s profile image
Josie O. 
a year ago

The sales agent wasn't knowledgeable about the car and both he and his manger were pushy to the point of both of them calling me twice a day. The car was overpriced and the dealership overvalued the after market body mods significantly. They tried to illegally force me into paying for extras I did not want and when my co-signer friend came they made inappropriate insinuations about our relationship. I really like the car though and they were willing to negotiate price and loan terms. 

Business response:

Thank you for sharing your experience, and we're sorry to hear about the challenges you faced during your visit. Your feedback is valuable to us, and we take these concerns seriously. Please reach out to our General Sales Manager, Hung Nguyen, at hnguyen04@vtaig.com so we can address your experience directly and work towards a resolution. We appreciate your patience and hope to improve your experience with us in the future. 

Frequently asked questions about Vandergriff Toyota

How is Vandergriff Toyota rated?

Vandergriff Toyota has a 4.3 star rating with 13,055 reviews. 

When is Vandergriff Toyota open?

Vandergriff Toyota is closed now. It will open at 9:00 a.m.