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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service assistant Faith Jones was both courteous and professional throughout the service process.
Business response:
Thank you for your kind review! We're delighted to hear that Faith provided courteous and professional service throughout your visit. We'll be sure to share your feedback with her. We appreciate your business and look forward to assisting you again in the future!
I was promptly greeted and got service scheduled by Liz McGarr. My only worry is that I may get a speeding ticket since my car accelerates so much more quickly than it did before my throttle and fuel injector service!:)
Business response:
Thank you for your feedback! We're glad to hear that Liz promptly greeted you and scheduled your service. It's great to know your car is performing well after the throttle and fuel injector servicejust be careful with that newfound acceleration! If you have any more questions or need further assistance, feel free to reach out. Enjoy your enhanced driving experience!
Michael Hill is the person I schedule my appointment with, he is always friendly and helpful and takes the time to explain the issues that's going on with my vehicle and works at getting me back on the road as soon as possible. Thanks, Michael Hill and Toyota. Maxine Lane
Business response:
Thank you for sharing your experience, Maxine! We're thrilled to hear that Michael consistently provides friendly and helpful service, taking the time to explain any issues and working efficiently to get you back on the road. We'll be sure to pass along your gratitude to him and the team. If you need anything further, don't hesitate to reach out. Thank you for choosing us!
The service was excellent. The wait time is a little bit long though. Almost 3 hours for an oil change.
Business response:
Thank you for your feedback! We're glad to hear you were pleased with the service. We apologize for the wait time and understand how it can be frustrating. We're working on improving our efficiency to better serve our customers. If you have any other concerns or need assistance, please let us know. We appreciate your patience and understanding.
Ms. Acoff always ensure we enjoy an outstanding experience and Ms. Jasmine did it again!!!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our staff provided you with another outstanding experience. Their dedication to exceptional service truly makes a difference. We look forward to welcoming you back soon!
From the greeter to the cashier, the hallmark of my visit was courtesy!
Business response:
Thank you for sharing your experience! We're delighted to hear that you found our team courteous throughout your visit. Providing exceptional service is important to us, and we're glad it showed during your time with us. If you need anything else, please don't hesitate to reach out!
slow in and out ...... rest of service was good
Business response:
Thank you for your feedback. We're glad to hear that the service itself was good, but we apologize for the slow process you experienced. We're always working to improve our efficiency and will take your comments into account to enhance our service speed. If there's anything specific we can address or if you have further suggestions, please let us know. Thank you for your patience and understanding!
Everything went great! Very good service!
Business response:
We're thrilled to hear that everything went great and that you had a positive experience with our service! If you need anything else or have any questions in the future, don't hesitate to reach out. Thank you for your feedback!
there was a long wait. it took like 2 hours. I got oil changed and tires rotated
Business response:
Thank you for sharing your feedback. We're glad to hear that you were satisfied with your oil change and tire rotation. We apologize for the wait time and understand that it can be frustrating. We're constantly working to improve our service efficiency and appreciate your patience. If you have any further concerns or need assistance, please let us know.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,055 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open at 9:00 a.m.