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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Timely, only what was needed service.
Business response:
Thank you for your feedback! We're glad to hear that you received timely service and that we only addressed what was needed. If you have any further questions or need additional assistance, please don't hesitate to let us know. We look forward to serving you again!
We took the car in for a "free" oil change. Of course, they tried to sell us a lot of other services, but they were prompt and professional.
Business response:
Thank you for sharing your experience and for giving us a 4-star review! We're glad to hear that you found our team to be prompt and professional. While we do offer additional services to help keep your vehicle in top shape, we always strive to ensure that our recommendations are in the best interest of our customers. We appreciate your feedback and look forward to serving you again in the future! If there's anything specific you need, please don't hesitate to reach out.
I liked being able to select my service advisor on line.
Business response:
Thank you for your feedback! We're glad to hear that you enjoyed the convenience of selecting your service advisor online. We believe in making the service experience as personalized and easy as possible. If there's anything else we can do to make your next visit even better, please let us know. We look forward to seeing you again!
Good service!! But took 3 hours!!
Business response:
Thank you for your feedback and for rating us 4 stars! We're glad you were satisfied with the service. We apologize for the extended wait time and will work on improving our efficiency to better serve you in the future. Your patience is much appreciated, and we look forward to providing you with a quicker experience next time!
I was told it would take about 4 hours and only took about 2.
Business response:
Thank you for sharing your experience! We're pleased to hear that we completed the service in less time than expected. If you have any more needs or questions, feel free to reach out.
Helpful, timely service at an appropriate price.
Business response:
Thank you for your feedback! We're glad to hear that you found our service helpful, timely, and reasonably priced. If you need anything else or have further questions, don't hesitate to reach out. We look forward to assisting you again in the future!
Great dealing with Mike Hill.
Business response:
Thank you for your feedback! We're glad to hear that you had a great experience with Mike. We'll be sure to pass along your kind words. If you need any further assistance, don't hesitate to reach out!
Faith is a super service advisor.
Business response:
Thank you for your feedback! We're thrilled to hear that Faith made such a positive impression as your service advisor. Her dedication to providing excellent service is truly appreciated, and we're glad it showed in your experience. If you need any further assistance, don't hesitate to reach out. We look forward to serving you again!
I don't like to wait for two hours
Business response:
Thank you for your feedback and for giving us a 5-star rating. We understand that waiting can be frustrating, and we appreciate your patience. We're always looking for ways to improve our service times and your input helps us do that. If you have any specific concerns or need assistance, please let us know. We're here to ensure your experience is as smooth and efficient as possible.
Vandergriff Toyota has a 4.3 star rating with 13,055 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.