This profile has been claimed by the business owner or representative.
Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very efficient and reliable.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our efficiency and reliability means everything to us. We work hard to provide dependable service that our customers can count on, and it's wonderful to know we met your expectations. We truly appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of excellence.
Justin is excellent always helpful and accommodating.
Business response:
Your positive feedback about Justin means so much to us at Vandergriff Toyota. We're delighted to hear that he consistently provides helpful and accommodating service during your visits. Justin's dedication to taking care of our customers like yourself truly reflects our commitment to excellence. We appreciate you taking the time to share your experience and look forward to continuing to serve you.
It went really well thank you.
Business response:
Thank you immensely for taking the time to share your positive feedback. We are delighted to hear that everything went smoothly during your visit and that you had such a great experience with us. Your satisfaction with the service you received means a great deal to our team. We truly appreciate you choosing us for your service needs, and we look forward to continuing to serve you in the future.
Fast, easy and also top customer service provided
Business response:
We deeply appreciate your feedback about your experience with us. It's wonderful to hear that we were able to provide you with quick and efficient service while maintaining excellent customer care. Your satisfaction with both the speed of our processes and the quality of service our team delivered means everything to us. We're committed to continuing to provide the same level of outstanding support for all our customers. Thank you for choosing Vandergriff Toyota and for taking the time to share your positive experience.
Pressure to upsell. My service advisor went to lunch without turning me over to another rep, so I was there longer than the service should have taken. I finally checked with another rep who said the car was ready and called it up.
Business response:
We are sorry to hear that your recent service visit did not go as smoothly as it should have. We understand how valuable your time is, and we are sorry to hear that a lapse in communication between our service team resulted in an unnecessarily long wait on your end. We also hear your feedback regarding the upsell experience and appreciate you sharing that with us. We would like to discuss your visit further and work towards a resolution. Please get in touch with Mike Book at mbook@vtaig.com at your earliest convenience. Than... read more
I love my Toyota Dealership in Arlington, Texas. Everyone is very polite and helpful.
Business response:
Thank you for sharing your wonderful experience with our Arlington team! Your kind words about our staff's politeness and helpfulness truly mean the world to us. We take great pride in creating a welcoming environment where each customer feels valued, and it's rewarding to know we've earned your loyalty.
Everything went well. Communication was professional.
Business response:
Thank you for the positive feedback! We're thrilled that everything went smoothly and that you found our communication professional. We appreciate you taking the time to share your experience with Vandergriff Toyota.
This time Anna took care of my +300K , Tundra and I'm very happy with the service, no hassles and even offered me a better package(and I took it) for a great price, also the mechanics are fantastic, I recommend Vandergrift Toyota!
Business response:
Thank you for sharing your wonderful experience! We're delighted Anna provided hassle-free service and offered you an enhanced package at great value. It's fantastic you had such a positive experience with our mechanics too. Your recommendation means so much to us!
They always do a good job and explain things I can understand. Also they send reminders when time to schedule appointments.
Business response:
Thank you for the positive feedback! We're delighted that our team explains things clearly and that our appointment reminders are helpful. We appreciate your trust in Vandergriff Toyota and look forward to continuing to serve you and your 2013 Camry.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.