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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everything from the time spent at the dealership to the information given by my rep was excellent
Business response:
We are thrilled to hear about your outstanding experience with us! It's wonderful to know that both the time you spent and the information provided by your representative exceeded your expectations. Your feedback truly means the world to us, and we're so grateful you chose us for your service. We strive to provide every customer with the exceptional service you experienced, and knowing we achieved that goal with you makes our day.
excellent experience!!!!!!
Business response:
We are overjoyed to hear about your excellent experience! Your enthusiasm truly means the world to us, and we're thrilled that we could exceed your expectations during your visit. At Vandergriff Toyota, we strive to provide outstanding service to every customer, and knowing that we achieved that with you makes our day. Thank you for taking the time to share your positive feedback - it motivates our entire team to continue delivering the exceptional service you experienced.
Good people to work with good customers service
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that you found our people easy to work with and that we provided you with good customer service during your visit. Thank you for taking the time to share your feedback about your experience. Your kind words mean a great deal to our team, and we truly appreciate your trust in us for your automotive needs.
I was surprised by all the negative feedback about Vandergriff Toyota. I guess I've been pretty lucky with my service at the dealership. I do dislike having to pay cash for any purchase to avoid the credit card fee. I haven't seen this at any other dealerships. The only other issue I've had is normal at most dealerships, are delays and long waits for service.
Business response:
We deeply appreciate your loyalty and appreciate you sharing your positive experience with us. It's wonderful to hear that you've had consistently good service with us, and we're grateful for your understanding regarding some of the common industry challenges like service wait times. Your feedback about the cash payment requirement to avoid credit card fees is valuable to us, and we genuinely appreciate you bringing this to our attention. We understand how this policy might differ from your experiences elsewhere, and we're t... read more
Faith Jones is the absolute best Service Advisor I have ever dealt with. The entire staff took great care of my truck and me as well.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Faith provided you with exceptional service as your Service Advisor and that our entire team took great care of both you and your vehicle. Your kind words about Faith and our staff mean so much to us at Vandergriff Toyota. We take great pride in delivering authentic, professional service that goes above and beyond for every customer. It's feedback like yours that motivates our team to continue providing the outstanding care and attention th... read more
The person we worked with was great.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're thrilled to hear that our team member provided you with excellent service during your visit. Your kind words mean a great deal to us and serve as wonderful recognition for our staff's dedication to delivering outstanding customer service. We truly appreciate customers like you who take the time to acknowledge great service, and we look forward to continuing to exceed your expectations in the future.
Bobby was an amazing help, he provide with suggestions and share his experience with different tires brands.
Business response:
Your positive feedback means so much to us at Vandergriff Toyota. We're thrilled to hear that Bobby provided you with such exceptional service by sharing his expertise and experience with different tire brands to help guide your decision. It's wonderful to know that you received the knowledgeable assistance you needed. We truly value customers like you who take the time to recognize our team members' dedication to providing authentic, professional service. Your experience reflects exactly what we strive for in every interact... read more
My service advisor, Jasmine tok care of me like always.
Business response:
Your positive feedback about Jasmine's exceptional service truly brightens our day. We're thrilled to hear that she consistently takes such wonderful care of you during your visits. It's incredibly rewarding to know that our team members like Jasmine are making a meaningful difference in your ownership experience. Your loyalty and trust in our service team mean everything to us, and we look forward to continuing to provide you with the outstanding care you deserve.
Excellent workvery pleased.
Business response:
Thank you immensely for taking the time to share your positive experience. We are genuinely delighted to hear that you were very pleased with the excellent work provided during your visit. Your satisfaction means everything to us, and we truly appreciate your trust in our team. We look forward to continuing to serve you with the same level of excellence you have come to expect from us.
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.