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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very professional. Waiting time too long and charging fees too high.
Business response:
Thank you for recognizing our team's professionalism. We understand your concerns about wait times and pricing, and we're continuously working to improve our service efficiency. Your feedback helps us enhance the customer experience. We appreciate you sharing your thoughts with us at Vandergriff Toyota.
Quick good service. They had free cupcakes in the waiting area.
Business response:
We are thrilled to hear about your positive experience with our efficient service team. It's wonderful that you found our service to be both quick and of good quality. We're also delighted that you enjoyed the complimentary cupcakes we offer in our waiting area - it's one of the small touches we hope makes your visit more pleasant. Thank you for choosing Vandergriff Toyota and for taking the time to share your feedback with us.
Good customer service and excellent job satisfaction.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about our customer service and the satisfaction you felt with our work means a great deal to us at Vandergriff Toyota. We understand how important it is to provide quality service that meets your expectations, and we're honored that we were able to deliver that for you. Your kind words motivate our team to continue providing the excellent service our customers deserve.
Service advisor was excellent!!
Business response:
We are happy to hear about your wonderful experience with our service team. It means so much to know that you felt well taken care of during your visit. Our service advisors work hard to provide excellent support, and your feedback shows they succeeded in making your experience a positive one. We truly appreciate you taking the time to share your thoughts and look forward to continuing to serve you.
Vandergriff Toyota sets the bar regarding customer service and working to assist anyone in purchasing a car. They are the best!
Business response:
We are elated to hear that you had such a positive experience with our team. Your feedback about how we work to assist customers in their car purchasing journey means so much to us. We truly appreciate you recognizing our commitment to setting high standards and providing exceptional service. Thank you for taking the time to share your wonderful experience!
It was good foe what they could do. I had TPWS error that was not cleared. I took it to pep boys who fixed the issue. I am fine but was hoping it would have been cleared but was not.
Business response:
Thank you for your review and for choosing Vandergriff Toyota for your service needs. We understand your concern about the TPWS error not being resolved during your visit with us. While we appreciate that you found our service good for what we could accomplish, we recognize that leaving with an unresolved issue was not the complete solution you were hoping for. We are glad to hear that you were able to get the TPWS problem fixed and that you are satisfied with the final outcome. Your feedback helps us understand where we can... read more
There services was good as always no problem. He was very polite and informative about what I needed for my girl to purr like a kitten again
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful that you found our staff to be courteous and knowledgeable in explaining exactly what your vehicle needed. We take pride in providing quality care that keeps your vehicle running smoothly and efficiently. Your satisfaction with our consistently reliable service means everything to us at Vandergriff Toyota. Thank you for trusting us with your vehicle's maintenance needs.
The price I was quoted is the price I paid
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about the transparent pricing you received. It means a great deal to know that we delivered exactly what we promised with no surprises or hidden costs. Your trust in Vandergriff Toyota is valued, and we are pleased that your purchase experience met your expectations. We strive to maintain honest and straightforward pricing for all our customers, and your review confirms we are on the right track.
Friendly and accommodating service and experience
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your feedback about receiving friendly and helpful service means so much to us. We work hard to ensure every customer feels welcomed and supported throughout their visit, and it sounds like we achieved that goal with you. Thank you for taking the time to share your positive experience - it truly brightens our day and motivates our entire team to continue providing the caring service our customers deserve.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 12,538 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.