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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I liked how service dealers especially Mr.Tim Cone welcomed and explained to me every detail as well as kept me posted and gave updates while the service was on progress i recommend this place 100%.
Business response:
Thank you for your wonderful feedback about your service experience with us. We're delighted to hear that our team provided you with such thorough explanations and kept you well-informed throughout the entire process. It's wonderful to know that you felt welcomed and received the detailed updates you deserved during your visit. Your recommendation means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to continuing to provide you with the same level of excellent... read more
The representative was very up front and honest with the needed repairs. The manager was very kind and helped us figure out what to do.
Business response:
We are privileged to hear about your positive experience with our team. It's wonderful to know that our representative provided you with clear and honest information about the necessary repairs for your vehicle. We're also pleased that our manager was able to assist you in determining the best course of action. Your feedback highlights the dedication our team has to transparency and customer care. Thank you for choosing Vandergriff Toyota and for taking the time to share your experience.
The professionalism, friendliness and knowledge of Mike Hill.
Business response:
Thank you for your review! We genuinely appreciate you taking the time to share your experience with us. It's wonderful to hear that Mike demonstrated such excellent professionalism and friendliness during your visit. His extensive knowledge and welcoming approach are exactly what we strive for in serving our customers. Your feedback about the outstanding service you received means a great deal to our team. We're thrilled that your experience was so positive from start to finish.
I brought my car in for several issues, including changing the tint on my windows. Service Advisor Ryan Parker could not have been more professional. Everything was done right! I was fully informed of the progress. Window tint specialist John Navarro did an absolutely wonderful job on the tint. I know how tedious that job was!! The service department at this dealership is tops!!!
Business response:
Thank you for your wonderful feedback about your recent service experience with us. We're delighted to hear that everything was handled professionally and completed to your satisfaction. It's wonderful to know that you felt fully informed throughout the process and that the communication met your expectations. We understand how important quality workmanship is, especially for detailed services like window tinting, and we're thrilled that the results exceeded your expectations. Your recognition of our team's expertise and the... read more
Great customer service. Was very busy for a holiday and they even made the vending machines free for us to snack while we wait
Business response:
Thank you for sharing your experience with us! We are delighted to hear that you received excellent service during your visit. It's wonderful to know that we were able to provide you with efficient service without keeping you waiting. Your feedback about our customer service team means a lot to us at Vandergriff Toyota. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Ok, I had a great time n I'll recommend other people for real
Business response:
Thank you for sharing your wonderful experience with us! We are absolutely thrilled to hear that you had such a great time. Your willingness to recommend us to others truly means the world to our team. We appreciate you taking the time to share your positive feedback and look forward to serving you again in the future.
The service rep was fabulous!
Business response:
We are overjoyed to hear about your wonderful experience with our service team! It's fantastic to know that our representative provided you with such exceptional care during your visit. Your satisfaction with the fabulous service you received truly makes our day. We appreciate you taking the time to share your positive feedback about your experience, and we look forward to continuing to serve you with the same level of excellence in the future.
Great customer service. Didn't have a long wait time.
Business response:
We are excited to hear about your wonderful experience during such a busy holiday period. Your recognition of our team's dedication to providing excellent customer service means so much to us. We're delighted that we could make your wait more comfortable with complimentary refreshments from our vending machines - it's these thoughtful touches that we hope make a difference in your visit. We truly appreciate you taking the time to share your positive experience.
as always Mike Hill is great, keep it up Mike,Thank you
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your recognition of the excellent service you consistently receive means so much to us. We truly value customers like you who take the time to share their positive feedback. Your continued trust is greatly appreciated, and we look forward to serving you again in the future.
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.