This profile has been claimed by the business owner or representative.
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mike Hill good service advisor.
Business response:
Thank you for your feedback! We're glad to hear that Mike Hill provided you with great service. We appreciate your business and look forward to serving you again!
Mike Hill is always a pleasure to work with.
Business response:
Thank you for your feedback! We're glad to hear that Mike Hill continues to provide you with a positive experience. We truly appreciate your loyalty and look forward to serving you again soon.
Friendly, professional service!
Business response:
Thank you for your feedback! We're glad to hear that you had a friendly and professional experience with our team. We appreciate your support and look forward to assisting you again.
Fast and friendly. Great customer service
Business response:
Thank you for your positive feedback! We're glad to hear that you had a fast and friendly experience with us. We look forward to serving you again in the future!
Totally recommend Mike Hill as the service advisor! One of their best assets by far.
Business response:
Thank you for your recommendation! We're thrilled to hear that Mike Hill made such a positive impact during your visit. We agree that he's a valuable asset to our team, and we're glad to have him assisting our customers.
Alfredo was a great service advisor. He went over everything with me, and what needed to before soon. He made sure my wait was not king and that l understood everything. When l expressed the desire to wait a little bit to replace my tires he informed me of an upcoming sale where l would be able to get great tires at a reduced cost. He was personable and professional and it is people like Alfredo that keeps me coming back to Vandergriff Toyota for my service needs.
Business response:
Thank you for your kind words about Alfredo. We are thrilled to hear that he provided you with great service and kept you informed about your tire options. Your satisfaction is our priority, and we look forward to serving you again.
NOTHING TO TELL! SERVICE EXTRAORDINARY!
Business response:
Thank you for your kind words! We are thrilled to hear that you had an extraordinary experience with our service. Your satisfaction is our priority, and we look forward to serving you again in the future.
Very organized, I was very satisfied with the service.
Business response:
Thank you for your feedback! We are glad to hear that you found our service very organized and that you were satisfied. Your satisfaction is our priority, and we look forward to serving you again in the future.
Had to despite the fact I had a firm appointment. Was told my service advisor would be with me, but after waiting 30 minutes, I approached a service person who told me my scheduled advisor was not working that day. However, the service person responded promptly and my car was taken care of. I attempted to get in touch with my service advisor after arriving home, but he did not respond. I also spoke by phone with a service person who told me he would get back to me, but did not. This happened twice.
Business response:
Thank you for your feedback. We are sorry to see that you are not 100% satisfied with your service experience. We strive to provide timely and responsive service, and we appreciate you bringing this to our attention. If you'd like to discuss this further, please feel free to reach out to us directly, and we'll work to ensure a smoother experience in the future.
Vandergriff Toyota has a 4.3 star rating with 12,545 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.