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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Justin, my service coordinator, was a rock star! He communicated with me every step of the way. All my service needs were met in a timely manner.
Business response:
Thank you for the fantastic review! We're so glad to hear that Justin provided you with exceptional service and kept you informed throughout the process. We truly appreciate your feedback and look forward to serving you again!
There is nothing I didn't like. They are fast, efficient and do a great job!!!
Business response:
Thank you for your fantastic review! We're so glad to hear that you had a positive experience and found our team fast, efficient, and thorough. We always strive to provide the best service possible and appreciate your feedback. We look forward to assisting you again!
Great service Took to long Great sales technician
Business response:
Thank you for your feedback! We're glad to hear you had a great experience with our sales technician. We apologize for the wait time and will work to improve our efficiency. We appreciate your patience and hope to serve you again soon!
Mike Hill and team are the best!!
Business response:
Thank you for your great feedback! We're so glad to hear that Mike Hill and the team provided you with excellent service. We'll be sure to pass along your kind words to them. We look forward to serving you again soon!
My visit at Vandergriff Toyota is always great, in and out with no problems. And most of all I never have to return my vehicle because of complications after a visit.
Business response:
Thank you for your kind words! We're so glad to hear that your visits are always smooth and efficient. We truly appreciate your trust in us and look forward to continuing to provide you with top-notch service!
The job was completed in a record time. Less than an hour.
Business response:
Thank you for your review! We're thrilled to hear that we could complete the job so efficiently. We always strive to provide fast and high-quality service, and it's great to know we met your expectations!
I love this dealership they always take care of me good people
Business response:
Thank you for your kind words! We're thrilled to hear you always have a positive experience with us. We appreciate your trust and look forward to continuing to take great care of you in the future!
Didn't like that the tech dumped part of the display software when he cleaned the battery terminals. Loved that the service manager and staff addressed and corrected the problem immediately.
Business response:
We appreciate your feedback and are sorry for the initial issue with your display software. However, we're glad to hear that our service manager and team promptly addressed and resolved the problem. Your satisfaction is important to us, and we're always here to ensure a smooth service experience. Thank you for your patience, and we look forward to assisting you in the future!
Great fast service. But of course, tried to upsell me on a radiator flush and fill that was just performed on a recent service less that 10K miles ago. And tire rotation on tires that had less than 1K miles on them. Upselling of this establishment is over the top.
Business response:
Thank you for your feedback! We're pleased to hear that you had a great experience with fast service. However, we apologize for the additional recommended services that you encountered. We understand that it can be frustrating to be offered services that may not be necessary. We truly appreciate your comments and will use them to ensure our team is more mindful in providing recommendations moving forward. If you have any further concerns, feel free to reach out to us.
Vandergriff Toyota has a 4.3 star rating with 12,545 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.