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specialized for vibrant color adhesive photos This is a bit niche as a small format photo sticker printer up to 2 inches wide and however long, but it's fantastic for its niche. The color is very good but not perfect. It struggles to represent lightly colored "washed out" or over exposed areas in photos but well saturated photos look great. Colors are bright and vibrant. The adhesive is good which is a really big deal. You don't have to peel the adhesive backing if you want to magnet a photo to your fridge or something like ... read more
Brother products work flawlessly-this one hasn't I have used Brother products wit great success for over 20 years but this product has not been easy to set up or use
Business response:
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Great Print Quality BUT stickers curl Happy with the print quality for what I want it for, but no matter what I try, the labels ALWAYS curl up. Will not stick. Don’t know if this is the quality of the brother sticker roll or the printing -recess on the sticker roll. Seems to curl the opposite way to the roll. Can not find a solution. Very disappointing.
Great DIY printer Great printer, colours are good but a bit off. My biggest issue is the adhesive isn’t quite stron enough.
Needs barcode printing ability Please enable barcode printing on this machine and software tweaks for better colour matching and ability to use the cut feature via the PC software!
A little disappointed This printer is not straight forward to use and doesn't always work. Once it works it is amazing quality however it does not stick on all surfaces so quite limited. For the cost I am a bit disappointed.
Business response:
Kia ora, we’re sorry to hear you're experiencing issues with your Brother label printer. Our helpdesk team have contacted you via email and are awaiting your reply. If you still require assistance, please get in touch, either by responding to the email, or calling our 24/7 NZ-based helpdesk on 0800 329 111 so we can resolve this issue for you.
Great labels most of the time! I've been using this printer for a couple of years. It works great for most projects. I had hoped to use it for my candle and room sprays. They look great, but when the jars heat up, the labels turn blue. So disappointed.
Business response:
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. The labels for the Brother VC500W are not really recommended for candles. The labels are more for customizing greeting cards, scrapbooks, photo projects, etc. If you have any questions, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Printer is OK I love the print although it is very slow. The driver and software setup is very unreliable and cumbersome. If not for the setup issues I would give 4 stars.
Printer is OK I love the print although it is very slow. The driver and software setup is very unreliable and cumbersome. If not for the setup issues I would give 4 stars.
Business response:
We understand you're experiencing slow printing issues with your Brother VC500W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
VC500W has a 3.2 star rating with 150 reviews.
VC500W is closed now. It will open on Monday at 9:00 a.m.