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VC500W

3.2

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    3.2150 reviews
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    KristineB996877's profile image
    KristineB996877 
    7 years ago

    Brother Vic-500w compact color printer review I received this product for free from Brother in exchange for my honest opinion/review of the product. I do not consider myself a tech savvy or very technical person by any means. I did find this product to be user friendly. Right from the start, the printer was easy to set up, I connected it to my IPhone and using the App,. It walked you through the steps very simply. Both the paper manual and the App were clear and set up was quick. I liked that. Assembly for the actual printer... read more

    Monika22's profile image
    Monika22 
    2 years ago

    WASTE OF MONEY Horrible Terminal. Waste of Money. Printing is not defined and connecting the terminal good luck.... 

    Business response:

    Thank you for your review and we are sorry to hear that you have experienced issues with your VC-500W. Please contact our Technical Support team using this link for assistance with your Brother product: https://www.brother.com.au/en/support 

    Asle's profile image
    Asle 
    2 years ago

    Unable to install correct on Win11................ Unable to install correct on Win11............................ 

    Business response:

    We understand you're experiencing issues printingwith your Brother VC500W​​​​​​​machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support 

    Luckymom's profile image
    Luckymom 
    2 years ago

    The original version of the App was a lot better with more features. 

    Business response:

    We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support 

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    Anonymous 
    2 years ago
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    Anonymous 
    2 years ago
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    Anonymous 
    2 years ago
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    Anonymous 
    2 years ago

    VC-W Not happy at all. I need to install at least 3 times the software, after that I was unable to print until I restart the machine 3 times. 

    Business response:

    Thank you for your review, we're sorry you had some issues installing the VC-500W. If this persists, don't hesitate to contact our Technical Support team using the link below: https://www.brother.com.au/en/support 

    Simmons's profile image
    Simmons 
    3 years ago

    Awful/Horrible product This product is awful. I spent hours trying to get it to connect to my laptop. I finally called customer service the next day and wasted hours of my time. They could not figure out why it did not connect to my laptop. Awful product. I send the product back. Please be aware DO NOT purchase this product. Waste of Time. 

    Business response:

    We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother VC500W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. 

    Frequently asked questions about VC500W

    How is VC500W rated?

    VC500W has a 3.2 star rating with 150 reviews. 

    When is VC500W open?

    VC500W is closed now. It will open on Monday at 9:00 a.m.