This profile has been claimed by the business owner or representative.
Verena at Leander
- Apartments
- Leander, TX
About this business
Location details
11350 Hero Way W, Leander, TX, 78641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Staff here is excellent. They care and go out of there way to make sure we are comfortable and well taken care of. Corporate is another story. There are so many people who live here on a fixed income that can’t afford the Exorbitant rental increases that are being expected. There are so many people that are looking for other places to live and that’s a shame because lots of these people have lived here for years. We have a family and it’s a shame to see your family broken up over money when you can go up on the people that a... read more
Business response:
Thank you for taking the time to leave a review. Your feedback is very important to us, and we will make sure it is passed along to corporate leadership. Our goal is to ensure that all residents feel secure and valued in their homes, and we deeply regret any distress within the community. Please don't hesitate to reach out to us directly at info@trueconnectioncommunities.com if you would like to discuss your concerns further.
They changed chefs shortly after they moved in. Replacement was not very good. The meals have gotten better but still not what they used to offer
Business response:
Thank you for taking the time to share your feedback with us. To better understand your concerns and address any issues you may have encountered, we kindly ask that you take a moment to email us at info@trueconnectioncommunities.com. Our team is committed to addressing any concerns and making your experience with our community a positive one. Thank you for your understanding, and we look forward to hearing from you soon.
The food has gone down in quality and they have some struggles with getting the transportation arranged for medical appointments. But overall they feel safe and it is a very clean environment! I think it's a good facility and the value for the area is great.
Business response:
Thank you for taking the time to share your feedback with us! We appreciate your review and are grateful for your positive comments about feeling safe and the cleanliness of our environment. We're sorry to hear about your concerns regarding the quality of the food and the challenges with transportation arrangements for medical appointments. Your feedback is invaluable, and we're committed to addressing these issues to improve the overall experience for our residents. We encourage you to reach out to us directly at info@truec... read more
Every community has its quirks and Verna is no different. However, the staff from management down to housekeepers are incredibly kind and consistently goes above and beyond. New Chef. His menu changed and took some getting used to but overall is very good. On Christmas, I had the lamb with delicious ruby quince bordelaise that was outstanding. You also had a choice of prime rib or turkey breast. Godly woman driver with kind touch. I am looking forward to new car since Tesla was in a fire. Great place to call home. I feel at ... read more
I have been here 6 years and I have done a lot with my friends. The staff is very friendly. I think they are great. I have been very happy here at Verena at Leander. I have made some really great friends here.
The staff is very friendly and helpful! People are very friendly. Its home! It's great to have transportation to things and appointments. I have made some great friends here. The apartments are nice and feels like home.
It has been a big adjustment, but its starting to feel like home. I have jumped in and am making lots of friends and even teaching a line dancing class. I like that I don't have to cook and the food is yummy!
Verena is a great place for those of us who want a homelike atmosphere without having to do all the cooking yourself. Staff is very friendly. Lots of activities so you can be as active as you would like. Food is very good. I lived at another independent living community before I moved here. I know what other communities can be like! Verena keeps me active and happy!!
I’ve lived here since the fall of 2018 and have been content all those days. It isn’t a perfect place, but it is a safe place. Perhaps the friendliness of the staff is the most important factor to me; I know each one cares about me. The various services could be better. The maintenance could be completed faster. The transportation could be more prompt. The food service could be more palatable. The housekeeping could be a bit more thorough. Each service has room for improvement. Yet, this is my home and I plan to stay as long... read more
Frequently asked questions about Verena at Leander
How is Verena at Leander rated?
Verena at Leander has a 4.4 star rating with 99 reviews.
When is Verena at Leander open?
Verena at Leander is open now. It will close at 6:00 p.m.