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Veteran Air Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Sarasota, FL
About this business
Location details
6720 33rd St E, Sarasota, FL, 34243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
CONTINUED FROM GOOGLE: 2023This review is becoming more of a Dear Diary. Veteran's Air has truly traumatized me: my new YORK Inverter keeps losing power. They keep saying they fix it but look below: now everytime my A.C. cycles off I jump up to check the thermostat! Everytime I think it's blowing warm I run to other vents around the house; everytime I think it's been paused for longer than usual I jump up to check the thermostat! I'm sick over their treatment of me and lazy workmanship. Their motto should be, "We Really Wann... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, M. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. A manager will be reaching out to you at the number we have on file for you. Thank you again!-Veteran Air
One star is too much. After spending $7200 on a complete new Trane system with duct work, we have a unit that does nothing but short cycles and after 6 service calls and no solution we sit here two months later with no air on a weekend waiting till Monday because they are toooo booked up. Beware NO CUSTOMER SERVICE!
Business response:
Thank you for the feedback. The Field Supervisor was out on Friday and the repair is scheduled for Monday. We apologize for any inconvenience. Have a good weekend.
Your tech was very efficient and courteous. He answered all our questions without hesitating. It’s service like this that keeps me coming back to Veterans Air.
Business response:
Thank you for your Facebook recommendation and your continued loyalty. If you need anything, please don't hesitate to give us a call.
Tec was good. However, I received an email wanting my experience. I called the number in response to my experience. The lady I talked to said she only makes appointments and has nothing to do with questions. What is the sense of putting a phone number to discuss your experience when the recipent of the call says she only makes appointments and cannot answer questions concerning your experience. Crazy. I give them a thumbs down.
Business response:
Hello David! Thank you for reaching out. To address your concern . . .when you called in the second time, you wanted an explanation of why your service appointment cost a certain amount. The Customer Service Representative is not a trained technician and is unable to answer those types of questions. What they did is forward the information to the management team who called you back in less than one hour. That's thumbs up service in our book!
I have been using Veteran Air for 4 years, I’ve recommended so many people to them. As a naive homeowner, I trust the professionals. That mistake has final caught up to me. Be sure to educate yourself about your systems and do not rely on them to suggest all the preventive maintenance suggestions that can save yourself time, money, and protect your home. Today is my last day as their customer.
Business response:
Thank you for providing your feedback and letting us know about this issue, Chris. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. A manager will be reaching out to you at the number we have on file for you. Thank you again!-Veteran Air
Veteran Air is outstanding! From the initial visit to evaluate and inform me of a System to the installation. Everyone was Courteous, knowledgeable, hard workers, thorough. Could not ask for anything more. Thank you so much for your excellence! 5 Star Rating/excellent!
Business response:
Marilyn , thank you for your 5-star rating. We greatly appreciate your time and business. Please let us know if you have any questions regarding our services. Welcome the Veteran Air family!
Needed repair on our A/C System. Jordan was excellent. Found the problem immediately and made the repair. I’ve had experience with other companies and Veteran is far and away the best!
Business response:
Hello Vaughn, Thank you for taking time out of your day to provide us with feedback. We were thrilled to see you were provided with excellent service from Jordan. If you ever need anything, please call.
Trevor was very kind and friendly and he fixed the proplem me and my grandmother were having with our air conditioner in our home.
Business response:
Hi, James. We are thrilled to learn that you had a positive experience with us! Thank you so much for sharing!
I highly recommend Veteran Air! I recently moved to Florida and had a problem with the air conditioner shutting down on a Friday evening. I called Veteran Air and, despite not yet being a regular customer of theirs, I was told a technician could come out the next morning. The technician arrived as scheduled the next morning and took care of the problem. He was very courteous and professional and the cost was extremely reasonable concerning the emergent nature of the call. We will be using Veteran Air for our routine mai... read more
Business response:
Hello Kasee! Thank you for your 5 star rating, Will! We are so happy to hear you were satisfied with our service. Please let us know if we can assist in the future and welcome to the Veteran Air family.
Frequently asked questions about Veteran Air Heating & Air Conditioning
How is Veteran Air Heating & Air Conditioning rated?
Veteran Air Heating & Air Conditioning has a 4.7 star rating with 10,192 reviews.
When is Veteran Air Heating & Air Conditioning open?
Veteran Air Heating & Air Conditioning is open now. It will close at 10:00 p.m.