Victoria Court Memory Care

Anonymous 

on AplaceForMom

2 months ago

It's a pretty clean place. The staff is very good. The director and head RN are great. Activities director keeps everyone busy and is an absolutely amazing person. Dining is decent food. Dining room itself is nothing special though. There a lot of big personalities among the residents and the staff handles them pretty well. Visiting after 7-8 PM can be difficult, because staff at night is much less and if they are busy you have to wait. Overall experience has been very good. 

Anonymous 

on AplaceForMom

3 months ago

If the resident is at risk of falling out of bed, ask if a bedside floor pad is allowed. I was told that I was not allowed to purchase one because they are a "tripping hazard" and my husband, did indeed fall out of bed and spent a lengthy time in the hospital after hitting his head. I found out later, that a number of residents at Victoria Court did have bedside floor pads, but I was told that I could not have one! I also had problems with staff losing laundry. But overall, the care that the staff gave to my husband was exce... read more

Margaret G 

on AplaceForMom

4 months ago

Great experience in working with the entire team. Caring team. Very knowledgeable regarding the system. Very helpful in the emotional transition of my husband. Victoria Court is a family feeling facility. Highly recommend. 

Anonymous 

on AplaceForMom

4 months ago

They are friendly & helpful. They don't hesitate to report incidents. It had a less institutional feel. Also, being near a wooded area, and close to home was important. 

James 

on AplaceForMom

a year ago

It seemed clean, and the front room seemed inviting, and people smiling. Caring employees. Excellent food, and many activities 

Anonymous 

on AplaceForMom

a year ago

I had a wonderful experience with A Place for Mom. Victoria Court was the first place I went to see, I knew my cousin, [name removed] would be happy there. Everyone at Victoria Court is wonderful. Very helpful, very kind and always pleasant. We take my cousin out to lunch once a week and she goes back and never hesitate to want to go back. My cousin [name removed] has Aphasia and Dementia. Thank you for everything. 

Donna M 

on AplaceForMom

a year ago

Staff treat residents with dignity and respect! Know how to handle aggressive behaviors. Try to meet needs of individual residents. Need better communication with families of residents. Try to engage residents in various activities! Offer many fun special events for residents and their families. Dining room has a restaurant feel with 4 top tables and good food choices. 

Anonymous 

on AplaceForMom

a year ago

We were really in a need quickly it was a good choice. I would recommend to others. 

Rori and John 

on AplaceForMom

a year ago

My father in law has been there for 10 months although he's declining the staff there is good and redirects him when he wants to leave or find his car. He seems happy, well fed, and safe.